Gilmortar
Well-Known Hunter
Thanks, glad you like yours. Sometimes some bad things do get shipped I guess, I am sorry for that.
Then you can't sit here and get mad with the people who are upset that the quality they expect wasn't met.
People here expected quality that used to be a mark on what was Ruffkintoy Boba pieces.
You are right, sometimes some bad things do get shipped, and every reputable supplier on this board would go above and beyond to get that defective piece replaced.
So is it really that hard to make sure that you are sending a quality product out? With the time frame you now work with which seems to be a 4 month minimum, how can you NOT give quality assurance? You can frequent other boards, but can't seem to pop over here for 2 minutes and type a PM that will update your customer. There is atleast a question of ethics here. The evidence here points to a consensus that not visiting here was a dodge. An attempt to not have to tell the truth. This adds up to shady business. And now that people are coming forward here, where they figure you are just gonna dodge anyway, you seem offended. What about the people who spent hundreds of dollars for products they expected to be better and shipped to sooner? They are offended by the constant promises being broken, and the lies to cover them up.
So in retrospect, sometimes letting bad pieces get out isnt the problem. Its doing nothing about it and acting as if thats the best you can do. its your responsibility to give a customer the product you sold them in the time frame you give them, and the quality they are told they will get.