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Hi everyone. I wanted to share an update.

So I decided to exchange my order of two jetpacks for store credit. I emailed them on May 14. Two days later they replied saying they can give me credit, just to confirm. That same day, May 16, I confirmed. Two days later, the 18, I get a respond that they've requested a digital gift card to be sent out and that my order of the jetpacks is now "closed". I do get the email for of the gift card but it's only for $400.

I emailed them back immediately asking why its only $400, not expecting a reply for another two days, which would be Friday the 20th. Friday comes along, nothing. And because the weekend was coming up, of course I wouldn't hear back from them for an additional two days.

That brings me to today, Monday the 23rd. As of writing this I still haven't heard back from them. I've attached screenshots of the emails. Curious to know what you guys think.

<blockquote data-quote="SilverBlueMando" data-source="post: 523802" data-attributes="member: 12264">Hi everyone. I wanted to share an update.So I decided to exchange my order of two jetpacks for store credit. I emailed them on May 14. Two days later they replied saying they can give me credit, just to confirm. That same day, May 16, I confirmed. Two days later, the 18,&nbsp; I get a respond that they&#039;ve requested a digital gift card to be sent out and that my order of the jetpacks is now &quot;closed&quot;. I do get the email for of the gift card but it&#039;s only for $400. I emailed them back immediately asking why its only $400, not expecting a reply for another two days, which would be Friday the 20th. Friday comes along, nothing. And because the weekend was coming up, of course I wouldn&#039;t hear back from them for an additional two days.That brings me to today, Monday the 23rd. As of writing this I still haven&#039;t heard back from them. I&#039;ve attached screenshots of the emails. Curious to know what you guys think.</blockquote>

[QUOTE="SilverBlueMando, post: 523802, member: 12264"] Hi everyone. I wanted to share an update. So I decided to exchange my order of two jetpacks for store credit. I emailed them on May 14. Two days later they replied saying they can give me credit, just to confirm. That same day, May 16, I confirmed. Two days later, the 18, I get a respond that they've requested a digital gift card to be sent out and that my order of the jetpacks is now "closed". I do get the email for of the gift card but it's only for $400. I emailed them back immediately asking why its only $400, not expecting a reply for another two days, which would be Friday the 20th. Friday comes along, nothing. And because the weekend was coming up, of course I wouldn't hear back from them for an additional two days. That brings me to today, Monday the 23rd. As of writing this I still haven't heard back from them. I've attached screenshots of the emails. Curious to know what you guys think. [/QUOTE]

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