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Was the black color in the original order instructions or was that something that just came into play when the guy apparently was reading the wrong order form?  Either way, the color difference doesn't bug me since it's not the visible side, but what did sound bothersome is that ZIA mentioned that they might have lopped 4" worth of material off. It sounds like a partial refund/discount is in order on their part in either case if that cut did happen since that was expensive material they were supplied with.


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