problem with a member here in a transaction

Ok, just want to share some issues I've experienced with Arod_Fett.

  • He originally asked me to pay a third party for the costume, this person would accept Paypal payment and send him a 'Batman Panther suit' that he wanted and he would mail me the Jango costume. I would not agree to this.
  • He asked for a US postal money order, when he could not use that he told me that was my fault.
  • Now he is telling me this was supposed to be Christmas money instead of a Batman Panther suit-not really an issue for me but it is continued evidence of his lack of honesty with me.
  • He told me that the suit was sent out on the Nov 17th, according to FedEx it was sent out a week later on Nov 24th.
Costume issues:

  • Gauntlet hoses were not included and were cut off at gauntlet, it was not depicted like this in the photos he provided.
  • One gauntlet has a hinge not attached.
  • Blasters are of very poor quality.
  • Vest and chest armor were badly scratched. I do not believe this is due to heat because the scratches are not just in the paint but in the plastic as well.
  • The helmet was supposed to have padding, the padding was torn out of the helmet and not included. (glue remains in helmet)
  • The shipping box had spray paint inside.
  • Overall the costume is just not what I expected and I don't feel that the pictures accurately represented it.

For the curious, please see my photo album for photos of everything.
Arod_Fett had his for sale post deleted so the photos in it are no longer available for everyone to compare what he advertised versus what I got.

I do not believe that FedEx caused any of the problems listed above.

Also, I got 2 second opinions over the weekend about the armor and both share my feelings about the costume. They felt that what I got was not the armor in the pictures that Arod_Fett advertised.

This has been an horrible experience for me as a buyer. Overall I feel Arod_Fett has been less than honest with me.

I am returning the armor to Arod_Fett.
 
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After looking at the pics, some of the damage to the paintjob/rubnbuff look to be from heat exposure and bubblewrap, I have seen the same thing happen before. I do admit that the scratching does look rather strange. The blaster looks to of taken possible bubblewrap heat damage.

How long did it take to ship? More or less how long was it boxed up. You'd be amazed what heat can do to paintjobs covered with bubblewrap(that being said, scratching like that isn't likely) and what it can do to glue. It is quite possible, looking at the gauntlet, that the hinge glue may of popped off due to heat. Now, that paint mark on the box, could be from anything, he may of used that box to test a spray can, or rubnbuff. So, that wouldn't mean much in the situation.

I am not taking any sides on this, just pointing out the facts so that it is clear that some stuff could of been caused by the package heat. Plus, if it was going through customs...they may of opened it...could of looked through it, and just tossed stuff around and caused possible scratching...the way that companies treat packages isn't suprising at all. Overall, there is no telling what happened.
 
I've read this entire post and certainly feel bad for both parties. I'm trying to be objective here so please don't think I'm taking anyone's side.

I certainly understand the frustration on the part of the seller regardless of the money order debacle. But I will say that all of the repairs that were mentioned are not "easy". And no one wants to buy a suit advertised as "ready to wear" then have to spend hours repairing and restoring it for use regardless if it's Fedex's fault or not.

Arod, the talk of "legal action" in this case seems excessive. It doesn't seem necessary to get a lawyer involved. Everyone lost on this one. It blows, I understand.

It seems that neither party tried to intentionally mislead the other and no direct subterfuge can be aimed at either. I really feel it's time to shake hands and let it go.

Arod, you can repair the armor and resell it and Jedi can find another armor set elsewhere. Right now everyone is acting with class and it would be a shame to see this unfortunate situation devolve into legal action and bad blood.

Just my .02

:cheers



FallenJedi said:
Ok, just want to share some issues I've experienced with Arod_Fett.

  • He originally asked me to pay a third party for the costume, this person would accept Paypal payment and send him a 'Batman Panther suit' that he wanted and he would mail me the Jango costume. I would not agree to this.
  • He asked for a US postal money order, when he could not use that he told me that was my fault.
  • Now he is telling me this was supposed to be Christmas money instead of a Batman Panther suit-not really an issue for me but it is continued evidence of his lack of honesty with me.
  • He told me that the suit was sent out on the Nov 17th, according to FedEx it was sent out a week later on Nov 24th.
Costume issues:

  • Gauntlet hoses were not included and were cut off at gauntlet, it was not depicted like this in the photos he provided.
  • One gauntlet has a hinge not attached.
  • Blasters are of very poor quality.
  • Vest and chest armor were badly scratched. I do not believe this is due to heat because the scratches are not just in the paint but in the plastic as well.
  • The helmet was supposed to have padding, the padding was torn out of the helmet and not included. (glue remains in helmet)
  • The shipping box had spray paint inside.
  • Overall the costume is just not what I expected and I don't feel that the pictures accurately represented it.

For the curious, please see my photo album for photos of everything.
Arod_Fett had his for sale post deleted so the photos in it are no longer available for everyone to compare what he advertised versus what I got.

I do not believe that FedEx caused any of the problems listed above.

Also, I got 2 second opinions over the weekend about the armor and both share my feelings about the costume. They felt that what I got was not the armor in the pictures that Arod_Fett advertised.

This has been an horrible experience for me as a buyer. Overall I feel Arod_Fett has been less than honest with me.

I am returning the armor to Arod_Fett.
Click to expand...
 
arod_fett said:
the queston i have is do i have to accept a return on this jango costume....
Click to expand...

Technically, no, you don't, but if you don't, the chances of anyone here being willing to buy from you or sell to you is very unlikely. I think you will find members here believe that a seller should satisfy a buyer's reasonable expectations, which are usually that the buyer receives what he saw in the images when he bought the item.

I know this is a complicated issue, but again, if the armor was damaged in transit, I think most would agree that it is the seller's responsibility to take it up with the shipping company, not the buyer. According to what fallen jedi has posted, there are issues with the armor that are outside any shipping issues, such as the gauntlet hoses and helmet padding.

I understand you are in financial tights (as are we all) but I would urge you to do the right thing in this case and take the armor back. If you feel it was damaged during shipping, take it up with the shipping company. Just my thoughts.
 
Thanks for the input everyone, I appreciate getting some outside perspectives.

All I'm wanting to do is simply to return the costume to Arod, at my cost.
I think at the end of all that's a fair solution.
 
I've done business with a few of the well known suppliers on this site and I have to say that everyone of them was committed to my satisfaction. MOW, Cruzer, Asok, FettDad, Bobamaker never batted an eye at offering to make any transaction right in any way that I thought fair.

Not that I had issues with every item I purchased but that commitment was made clear at the time of purchase. As a buyer that kind of commitment to quality can't be beat. The seller should always guarantee satisfaction!

:cheers
 
i was going to buy a batman panther suit , but ened up putting the money into xmas gifts.... i just want to say the costume did not look like that when it left here...
the costume left here on the date that was told to fallen jedi... but it did not show up on thier tacking system for a week later when fallen jedi said that he could not see any action in the fed ex site.... i went to fed ex the next monday morning and the lady told me that there had been bad snow storms in new brunswick where the tracking of this item starts and this is why there was delay. maybe thats where the problem starts , i dont know....

i really dont feel i should have to take this back , but i will.... fallen jedi , you can ship it back , but can you ship it back after xmas, i just want to avoid the xmas rush so that the box does not get thrown around by shippers at this time of year......


if anyone is interested , in this suit as is... i would take 500.00 for it , that is a major loss for me on this... if there is no one interested i will fix it to what it once look like and put it on ebay.... thanks for the input from the members here on the forum..... rod
 
I know it stinks, but for whatever it may be worth, I think you are doing the right thing, given the circumstances.
 
fallen jedi must have a listening problem, i did accept to take it back , and all i asked was for him to wait till after the xmas rush , just because of the time of year.... i wanted to avoid any further damage becasue of how things are handled ..then i get an email from him saying its shipped... on top of that , he did not ask me for my address , i have since moved from the old address so if it goes there , it will more than likely go back to the united states...... man this has been a nightmare dealing with him....:angry
 
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I have to disagree rupidupe the people you name have the ability to create MULTIPLES of their items. they CAN offer more services. But to the guy who offers only 1 item and May get caught with an overly nitpicky or exploitative buyer ( I have been taken advantage of this type twice). They always cite quality as an excuse. i stopped doing bussiness with e bay as they seem to ALWAYS side with the buyer in these cases no matter how much proof you have . Simply.. It's a scam like any other.

This is not the situation here but if people took this situtation to be the norm the nthe average bloke who sells one item can be severerly sc---d over JUST the shipping costs in one transaction. ( another 2 tranactions this has hurt me on). As a precaution I No longer sell whole costumes to people. I would rather part them out.
Insurance is bought to insure the receiver gets his goods intact ( I was a martial arts supplier at on time) NOT the seller. Following up on it can be either the seller or the buyer depending on IF the buyer was supplied the insurance number upon shipping. this is notoriously the WORST time of the year to ship as I have has well packaged Items crumpled twice with no USPS response. just denial.
 
I emailed you days ago that I would be returning the armor and even told you the day I would make it to the post office. You've had plenty of time to let me know about any address changes.
In any case, it was sent through the mail system, as long as you have your address updated with the post office there will be no problem. Also, you have the tracking number which will help to monitor delivery.
 
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just a suggestion guys - theres been a solution agreed to, any more comments would prob be best left to pm so as to stop things gettin too ***-for-tat -ish?

good luck to both of u guys and have a Merry Xmas!


Nate
 
i dont care if i get banned from here today, but for those that have been following this, this seems to get worse and wrose..... i feel this guy fallen jedi owes me 70.00 at this point it cost me 100.00 out of my pocket for the exchange rate , another 40.00 to send his money order back and now when the costume comes back to me i am charged with another 70.00 from customs.... so at this point i am out $210.00 and a damged jango costume.... i want to refunded the 70.00 that i will have to spend to get this costume back...... i feel like getting on a plane and paying this guy a visit.... :angry
 
The whole thing is bad apples. I gotta say, the thread has made me not want to buy or sell to either person involved.

I have to agree that FallenJedi got a product that wasnt represented well. especially with the foam ripped out of the helmet and the hoses cut off. And horrible packaging by wrapping the rub and buff in plastic bubble wrap

I'm certainly lucky we were too late with the PM to buy the costume. I too would have been extremely ticked off it I got the package he got and would have wanted to send it back too.

one thing to come out of this is to know you should ALWAYS insist a buyer pay for insurance on items such as this. ALWAYS. Always, always.
 
arod_fett said:
i feel like getting on a plane and paying this guy a visit.... :angry
Click to expand...

Careful, friend. Per the TDH Code of Conduct, under Threats:
"A member who makes any type of threat against another member, the administration or TDH as a whole will be immediately and permanently banned. This includes physical threats, legal threats or verbal threats. This policy will be enforced whether the incident happens on TDH or not."

Just a heads-up.
 
what did i say ? iam at the point now that i dont care if you ban me..... this whole experience has been bad from day one.... i snet a decent costume and now i am getting back one that is far from what i sent and out 210.00. did i say i was going to get on a plane , no!!! i said i feel like that , and i am not the only one here that feels that way about a bad selling experience.... rod
 
What you said is an implied threat to go and "pay him a visit". I would advise you to choose your words more carefully. I understand being upset, but we will not tolerate any type of threat against another member.
 
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