Feedback system

  1. #1
    Fractal-Fett's Avatar
    Member Since
    Jul 2009
    From
    San Diego, CA
    Posts
    493

    Feedback system

    Hey guys, Fractal here.

    I was wondering if we could do something like what they do on the Mercs site, have a feedback rating, just as an assist to caveat emptor. I have seen a disproportional amount of deals going sour, and some of these might be avoided if we had something like this. my .02. Please tell me if I am out of line or in the wrong place, but please think about it.

  2. #2
    Nickpocalypse's Avatar
    Member Since
    Apr 2009
    From
    Tsawwassen
    Posts
    242

    Re: Feedback system

    I completely agree with this idea.

  3. #3
    cojake's Avatar
    Member Since
    Sep 2007
    From
    Beaverton, Oregon
    Posts
    497

    Re: Feedback system

    Man, this is too bad. I have made a bunch of transactions both buying and selling on here. I have had great luck with both. Most people on here are some of the friendliest folks on all of the different forums. Almost family like. I have seen numerous people dig deep and donate cash to members in need, to the TDH forum and even offer to replace or fix props from deals gone sour that were not even their own. It is too bad that there has been so many flakey sellers lately. It really detracts from the family feel of this awesome site. I would like to see some sort of feedback system as well. To all of the honest sellers and buyers I have dealt with, thank you!! You make this place special.

    Jason

  4. #4
    Fractal-Fett's Avatar
    Member Since
    Jul 2009
    From
    San Diego, CA
    Posts
    493

    Re: Feedback system

    /\ Extremely correct, most members are great, but some come here just to defraud awesome members, and some just plain old don't come through, this is a less intensive punishment than permanent banning, and for those "real" members, it adds a kind of competitive edge to their transactions.

  5. #5
    formerly old_jedi_mind_trick Bobby Fett UK's Avatar
    Member Since
    Nov 2007
    From
    Manchester, England
    Posts
    1,453

    Re: Feedback system

    I don't think it is something that will happen, it has been mentioned before. It implies some kind of protection or guarantee from the site. All transactions are entered into by private parties and TDH can not know if the deal will go bad.

    I try to work to my own set of rules when buying.

    If the deal looks too good, it probably is.
    In these cases be aware that what ever you pay is a gamble.

    If the member has like 5 posts they could disappear as soon as they have the payment.
    As above, only pay it if you are willing to loose it. Not that older members are not capable of a rip off, but it is less likely.

    Buy from members and/or vendors with a good reputation.
    The safest way to go. For example, if looking for armour and you are still unsure after researching the posts start a thread asking for advice, you will get advice on product and vendors.

    Bobby.

  6. #6
    I helped at SDCC '08 NovallTalon's Avatar
    Member Since
    Feb 2007
    From
    Yadkinville NC
    Posts
    2,028

    Re: Feedback system

    Bobby Fett UK said: View Post
    I don't think it is something that will happen, it has been mentioned before. It implies some kind of protection or guarantee from the site.
    I disagree with this statement. It doesn't imply protection, however it does give a buyer the opportunity to form an educated decision based on the outcomes of other people's transactions with the seller as well as their product. You can't imply protection or guarantee without saying it in words, however giving members the ability to make informed decisions based on the experiences of other members can help stem potential problems from bad sellers while helping the good sellers get their product out.

    I know on some boards this system has been abused, I can say from experience that the year we've been using this system...it's never been abused. We have many Mercs-exclusive sellers who love it, and several sellers who work both TDH and Mercs who have benefited on TDH from the feedback system on the Mercs site.

    Anyhow, thought I would toss this out there. I'm not in any way saying that adding a feedback system is a solution to the problem, but the potentially good outcome may be something worth looking into.

  7. #7
    Boomer Fett's Avatar
    Member Since
    May 2008
    From
    God's Country (Oklahoma)
    Posts
    1,087

    Re: Feedback system

    I sold over 100 mannequins on here and would gladly welcome a feedback rating. Some people were overly happy and some needed other parts here and there but I would love to know the truth if everyone was truly as happy as they say they were...

  8. #8
    formerly old_jedi_mind_trick Bobby Fett UK's Avatar
    Member Since
    Nov 2007
    From
    Manchester, England
    Posts
    1,453

    Re: Feedback system

    The problem with most gone bad transactions are from a member wanting to sell items they have bought and not a vendor with a reputation to uphold.

    I would much rater see a closer community helping one another than feedback, we have ebay for that? I have seen dodgy looking sales and messaged interested members with my concerns, but in the end it is down to the individual I guess.

    If members wanted a feedback system so much why not start a thread like FP Feedback -and post: What a great transaction, again, Thanks Chris, but we know this, it is the member who bought a bunch of stuff 8 months ago and has now given up on the costume. They come on to sell it, it goes bad and they cause these issues, like Greengriffin not long ago.

    I also know we had a run go bad recently, but the guy had an ok rep, I don't see how feedback can help in any of these cases.

  9. #9

    Re: Feedback system

    The board staff has said many, many times that it doesn't want to get involved with transactions in any way.

    Cargo Hold Rules said:
    The administrative staff will not assume responsibility for transactions conducted on the board, and therefore will not act the role of mediator, negotiator, arbitrator or enforcer of any sale. These are private transactions, and the purpose of allowing such sales on The Dented Helmet is ONLY to help members sell and buy items from one another. However, if The Cargo Hold is used as part of a deceptive or fraudulent transaction, swift and decisive action will be taken. Banning of involved parties is one potential outcome.
    The other reason this has been shot down many times is that this is an "underground" type hobby... Vendors might not want to have 500 good reviews on the quality of the helmets they sell, since that would mean they sold 500 helmets.

    To me, this is like asking for a feedback system for electronics bought off the back of the truck in a dark alley...

  10. #10

    Re: Feedback system

    stormtrooperguy said: View Post
    The board staff has said many, many times that it doesn't want to get involved with transactions in any way.

    The other reason this has been shot down many times is that this is an "underground" type hobby... Vendors might not want to have 500 good reviews on the quality of the helmets they sell, since that would mean they sold 500 helmets.

    To me, this is like asking for a feedback system for electronics bought off the back of the truck in a dark alley...




    Although I am a "proponent" of this idea and have expressed it fairly recently on more than one thread ... I have to agree that this couldn't be more true.

    Great analogy

    -Chris



    .

  11. #11
    I helped at SDCC '08 NovallTalon's Avatar
    Member Since
    Feb 2007
    From
    Yadkinville NC
    Posts
    2,028

    Re: Feedback system

    stormtrooperguy said: View Post
    To me, this is like asking for a feedback system for electronics bought off the back of the truck in a dark alley...
    Thats a great point!

    One thing we have found by using is that not everyone leaves feedback...in fact it's at best 40% of buyers that actually do leave feedback on a seller. I'll use Gypsyboy as an example, because he is both here on TDH and on Mercs. He's sold many many helmets to Mercs members, but only has 3 feedback comments. So you can't really gauge the amount of production through a feedback system, it's unrealistic to think it would provide any sort of accurate production/sales count.

    I completely get where your coming from stormtrooperguy, not trying to discredit what your saying by any means. Just letting you know how it's working for us.

  12. #12
    Boomer Fett's Avatar
    Member Since
    May 2008
    From
    God's Country (Oklahoma)
    Posts
    1,087

    Re: Feedback system

    REALLY great points from both sides! This is one of the most thought out arguements that I have come across on here. Good work guys!

  13. #13
    Fractal-Fett's Avatar
    Member Since
    Jul 2009
    From
    San Diego, CA
    Posts
    493

    Re: Feedback system

    I was just thinking like a ranking system, like basic propbuilder, to PROP GOD, anonymous feedback, without the admins having to get involved, each positive vote counts as a point and each negative counts as well, a negative. :P

    I understand where everybody is coming from, and I REALLY don't want to over-burden the mods (who are awesome P.S. by the way. :P)

    Do ya guys know what I'm saying???

  14. #14

    Re: Feedback system

    I get what you're saying - as long as there is some sort of grand daddy thing put in there for those who have been upstanding in the community. I for one would hate to have a 0 rating to start this new system after all these years. That would be less than fair - at best

    -Chris
    Last edited by fettpride; Aug 31, 2009 at 6:21 PM.

  15. #15
    Loanstar's Avatar
    Member Since
    Mar 2002
    From
    Koblenz Germany
    Posts
    587

    Re: Feedback system

    Great Point

    stormtrooperguy said: View Post
    To me, this is like asking for a feedback system for electronics bought off the back of the truck in a dark alley...

  16. #16
    Fractal-Fett's Avatar
    Member Since
    Jul 2009
    From
    San Diego, CA
    Posts
    493

    Re: Feedback system

    fettpride said: View Post
    I get what you're saying - as long as there is some sort of grand daddy thing put in there for those who have been upstanding in the community. I for one would hate to have a 0 rating to start this new system after all these years. That would be less than fair - at best

    -Chris
    I'm not sure if we can rely on your reputation entirely. :P

    Yeah, there should be something like that, maybe having previous customers add their take might work out. Given your volume of sales though, should be enough of an indicator of your pure awesomeness.

  17. #17
    Fractal-Fett's Avatar
    Member Since
    Jul 2009
    From
    San Diego, CA
    Posts
    493

    Re: Feedback system

    Just a bump for mod attention!!!

  18. #18
    Fractal-Fett's Avatar
    Member Since
    Jul 2009
    From
    San Diego, CA
    Posts
    493

    Re: Feedback system

    A bump with an example.....

    http://www.thedentedhelmet.com/showthread.php?t=32977

    Read around 46 for sure. ;P

  19. #19

    Re: Feedback system

    um... i don't know if the mods are going to respond. this has been proposed and shot down at LEAST a dozen times in my days on the board

  20. #20
    Fractal-Fett's Avatar
    Member Since
    Jul 2009
    From
    San Diego, CA
    Posts
    493

    Re: Feedback system

    oh well, I can honestly say I tried. :P

  21. #21
    Madrid Boba's Avatar
    Member Since
    Aug 2006
    From
    Madrid, Spain
    Posts
    620

    Re: Feedback system

    As an ebay fan... i will agree with a rating system for sellers and buyers....!!!

  22. #22
    Account Deactivated
    Member Since
    Sep 2009
    Posts
    40

    Re: Feedback system

    Its not that difficult to do and many, many forums have them. This place has to get with the times. I remember being a lurker years ago and the mods/admins would not entertain the idea of adding other forums dealing with characters other than Boba, Jango or Zam. Now that has all changed hasnt it?

    It does not take modding over to the forum to make this happen. It is quite simple and we make the posts and it grows from there. You also have a "Bad Traders" list. Super sinch kids. Better hurry though, it is almost 2010!



    -G

  23. #23
    Account Deactivated
    Member Since
    Apr 2004
    Posts
    3,530

    Re: Feedback system

    How about a new section called "Feedback"
    You post up a review of your transaction with a seller. You can state exactly what you bought or just be vague and say "Great to do business with, great communication and really fast shipping, I wouldn't hesitate to do business with him again"
    You can also post a poor review , but keep it civil
    The seller then responds to that review if he wants to defend a poor review.
    Nobody else can post on the thread except the 2 parties involved. No 3rd party defense or "I can't believe that" posting. keep it between those involved.
    If the seller did a run on an item and ripped everyone off, everyone post their own seperate "Feedback". Don't jump on the bandwagon. That way his "Feedback" will have several problems instead of only one.

    For example;
    1st post from buyer - slave1pilot did a really poor paintjob on my jetpack. the weathering is way to light on it & I wanted it dirtier.I feel he ripped me off because I paid way to much for what I got. I will not do business with him again.

    2nd post from seller - I apologize if it is not what you had expected. I tried to paint the pack as accurately as I could. I can do additional weathering or refund you a portion of your payment. PM me and we can discuss options.

    3rd Post from buyer -PM sent

    4th post buy seller - agreement reached

    5th Post from buyer - Yayyy I'm happy now


    Just an idea.

  24. #24
    Nickpocalypse's Avatar
    Member Since
    Apr 2009
    From
    Tsawwassen
    Posts
    242

    Re: Feedback system

    I created a thread in the Cargo Hold... no moderator participation whatsoever, just a community run feedback system (well, maybe they could sticky it if it takes off )

    If it works it works, if it gets shut down then so be it! Hope it helps out though.

Similar Threads

  1. FYI: Seller Feedback threads
    By Art Andrews in forum Site Support & News
    Replies: 14
    Last Post: Oct 1, 2009, 2:23 AM
  2. Question: Feedback Thread
    By HeadlessHunter in forum Site Support & News
    Replies: 7
    Last Post: Feb 12, 2009, 7:31 PM
  3. Feedback needed for new variant
    By Di-Than Coda in forum Expanded Universe Bounty Hunters
    Replies: 33
    Last Post: Oct 24, 2007, 5:55 AM
  4. Gloves-feedback please
    By sargonkiadi in forum Boba Fett Costume
    Replies: 3
    Last Post: Apr 11, 2006, 12:51 PM
  5. introducing and feedback wanted
    By tb4477 in forum Boba Fett Costume
    Replies: 6
    Last Post: Dec 2, 2004, 4:09 AM
  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •