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  1. MonCal's Avatar
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    Mar 2, 2007, 2:11 AM - Re: Neoprene under suit-second batch? #276

    Hmmm.. that is a pickle isn't it? If they had an agreement to make it one way and they messed up the fabric wouldn't it be their responsibility and expense? .. on the other hand if it's just blue on the underneath that's not really a big deal.
  2. Benkenove's Avatar
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    Mar 2, 2007, 2:23 AM - Re: Neoprene under suit-second batch? #277

    I also agree, it's their fault, so they should take care of it... if they ruin any material, shouldnt they solve the problem ???

    I really dont understand it... If you said you want it black, and with other special instructions YOU ARE PAYING FOR... and they simply do what they want, and not your instructions ??? something is going wrong there... !!! ... I really dont understand it... (not talking about You, but about them !!! ).
  3. Langsuir666's Avatar
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    Mar 2, 2007, 2:46 AM - Re: Neoprene under suit-second batch? #278

    If its just that its blue on the underneath im presonally not that fussed, is rather just get the neoprene sooner and have it blue rather than pay again, wait again and have black on the underneath. I think you should push for some money off due to their mistake though, they cant get away with it scott free
  4. MonCal's Avatar
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    Mar 2, 2007, 2:54 AM - Re: Neoprene under suit-second batch? #279

    Quote Langsuir666 said: View Post
    If its just that its blue on the underneath im presonally not that fussed, is rather just get the neoprene sooner and have it blue rather than pay again, wait again and have black on the underneath. I think you should push for some money off due to their mistake though, they cant get away with it scott free
    Yeah.. that might be the way to go. It would take to long to wait for another batch too. Also, the old batch was blue underneath and I didn't have a problem with it.
  5. Benkenove's Avatar
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    Mar 2, 2007, 3:14 AM - Re: Neoprene under suit-second batch? #280

    Yes yes... I'm also agree with that... I would really prefer it in black, BUT if there is no way... there is no way... .

    What I would do is what others here have told... ask them for a compensation for THEIR mistake !!! (because is their fault !!! ).
  6. sl/tk8456's Avatar
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    Mar 2, 2007, 4:47 AM - Re: Neoprene under suit-second batch? #281

    As long as the public facing side is cool, all is cool. No one will really see the black/blue side so I'm sure it'll be cool.
    But.............
    I'd go with what you have but try and get a refund/discount. It's nice of you to take this order on so keep mine and buy yourself something nice for all the hassle

    Could the blue side be dyed black by us somehow?

    Try and 'blag' them by saying it'll cost "you" to have it made black, make up some rubbish about why it MUST be black LOL, and get a partial refund/discount. After all it is what you ordered.

    If you ordered a new car and you said you wanted it black and it was blue, what would you do?

    You'd kick butt wouldn't you?. Kick butt baby!!!!
  7. Resilient's Avatar
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    Mar 2, 2007, 12:49 PM - Re: Neoprene under suit-second batch? #282

    Was the black color in the original order instructions or was that something that just came into play when the guy apparently was reading the wrong order form? Either way, the color difference doesn't bug me since it's not the visible side, but what did sound bothersome is that ZIA mentioned that they might have lopped 4" worth of material off. It sounds like a partial refund/discount is in order on their part in either case if that cut did happen since that was expensive material they were supplied with.
  8. Zam I Am's Avatar
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    Mar 2, 2007, 1:40 PM - Re: Neoprene under suit-second batch? #283

    Thanks for the support 'yall. I am in discussions with them right now about it. Will let you know how it turns out.
  9. sl/tk8456's Avatar
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    Mar 2, 2007, 1:55 PM - Re: Neoprene under suit-second batch? #284

    Good luck ZIA! We are thinking of you
  10. kimncris's Avatar
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    Mar 2, 2007, 2:17 PM - Re: Neoprene under suit-second batch? #285

    Quote Resilient said: View Post
    Either way, the color difference doesn't bug me since it's not the visible side, but what did sound bothersome is that ZIA mentioned that they might have lopped 4" worth of material off. It sounds like a partial refund/discount is in order on their part in either case if that cut did happen since that was expensive material they were supplied with.
    Agreed. It is really the principle..and it doesn't hurt to ask.

    We all appreciate your work, ZIA!
  11. Zam I Am's Avatar
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    Mar 2, 2007, 4:23 PM - Re: Neoprene under suit-second batch? #286

    Quote MonCal said: View Post
    Yeah.. that might be the way to go. It would take to long to wait for another batch too. Also, the old batch was blue underneath and I didn't have a problem with it.
    Thanks so much for understanding.

    Quote sl/tk8456 said: View Post
    As long as the public facing side is cool, all is cool. No one will really see the black/blue side so I'm sure it'll be cool.
    But.............
    I'd go with what you have but try and get a refund/discount. It's nice of you to take this order on so keep mine and buy yourself something nice for all the hassle

    Could the blue side be dyed black by us somehow?
    I don't think it could be dyed black without it soaking through the other side and ruin your purple lycra.

    Quote Resilient said: View Post
    Was the black color in the original order instructions or was that something that just came into play when the guy apparently was reading the wrong order form? Either way, the color difference doesn't bug me since it's not the visible side, but what did sound bothersome is that ZIA mentioned that they might have lopped 4" worth of material off. It sounds like a partial refund/discount is in order on their part in either case if that cut did happen since that was expensive material they were supplied with.
    The first run was royal blue on the back side, so he assumed it was like the first run several years ago. The 4" trimmed off was the lycra, that I had requested to be made sure to be at a larger width than the neoprene- untrimmed. You all are still getting everything that I had stated earlier though. That's 60" width x 5 yards of custom dyed lycra-neoprene-with nylon backing. The only exception is that the nylon backing is still royal blue like the very first batch years ago (which no one sees.) Would you all be happy if I just sent you all that?
    Quote sl/tk8456 said: View Post
    As long as the public facing side is cool, all is cool. No one will really see the black/blue side so I'm sure it'll be cool.
    But.............I'd go with what you have but try and get a refund/discount. It's nice of you to take this order on so keep mine and buy yourself something nice for all the hassle
    Do all of you guys feel the same?
    Last edited by Zam I Am; Mar 2, 2007 at 4:45 PM.
  12. Resilient's Avatar
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    Mar 2, 2007, 4:41 PM - Re: Neoprene under suit-second batch? #287

    Ah. The color of the neoprene doesn't matter, I don't think since it isn't seen. (I had been expecting it to be blue like the 1st run anyway.) Your post had made it sound like things had gone rather wrong and that things were cut off that shouldn't have been etc.

    What special requests didn't get followed then since I take it the trimming was supposed to happen? Just the color difference?
  13. Zam I Am's Avatar
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    Mar 2, 2007, 4:50 PM - Re: Neoprene under suit-second batch? #288

    Trimming was NOT to happen, The nylon backing color was supposed to be black.
  14. Resilient's Avatar
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    Mar 2, 2007, 5:24 PM - Re: Neoprene under suit-second batch? #289

    Quote Zam I Am said: View Post
    Trimming was NOT to happen, The nylon backing color was supposed to be black.
    I misread your response to me with the trimming then, my bad.

    Hopefully talking with them about those things turns out well. Thanks for all your work with this run and for dealing with them.
  15. kimncris's Avatar
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    Mar 2, 2007, 7:13 PM - Re: Neoprene under suit-second batch? #290

    Quote Zam I Am said: View Post
    Do all of you guys feel the same?
    Yeppers. Up to and including the part that you can keep any money that is refunded on my behalf.

    I also misread the part about the trimming - sorry 'bout that.

    K
    Last edited by kimncris; Mar 3, 2007 at 12:56 AM.
  16. Zam I Am's Avatar
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    Mar 2, 2007, 9:43 PM - Re: Neoprene under suit-second batch? #291

    Sorry, to clarify, I wanted them to have the lycra at 64" width hanging over the side, over top of the neoprene. Neoprene and nylon were going to be 60" regardless. So why they trimmed the over hanging lycra baffled me. This was even how the old purchase went through; to look like this (measurements in pic are from the old batch); So, it would have had a 4" overhang or be 2 inches on each side of the nylon, if fabric was centered.
  17. MonCal's Avatar
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    Mar 3, 2007, 12:26 AM - Re: Neoprene under suit-second batch? #292

    That does sound strange. I wonder why they lopped that off. I guess as long as there's enough to make each suit, then it's all good. The blue underneath is fine too. Nobody sees that anyway.

    BUT.. I still think you should tell them you're not happy if they made changes after the agreement, get a refund, and go buy yourself something .. so keep the extra dough for yourself!!!
  18. Iceheart's Avatar
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    Mar 4, 2007, 10:28 PM - Re: Neoprene under suit-second batch? #293

    I don't really care about the backing. Blue is fine. I DO care that the overhang we needed to get the waist of the pants and the bottom of the shirt to look right isn't there now. I don't think the company can use "we misread the order" as an excuse, especially considering the amount of money involved here. I definitely think that, if you can't argue them into starting over at their expense (which, they SHOULD do), then you need to ask for a full refund including the cost of the lycra and take your business somewhere else. If you bought 5 yards of fabric off Ebay and the seller sent you 4 1/2 yards... that's fraud, and you can file a claim or legal proceedings. Why is this situation any different?

    Julie
    Last edited by Iceheart; Mar 4, 2007 at 10:35 PM. Reason: I can't type tonight...
  19. Benkenove's Avatar
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    Mar 5, 2007, 2:27 AM - Re: Neoprene under suit-second batch? #294

    Exactly !!! There is a lot of money involve here, so everything must be like they promised... no more no less, that is why they are getting paid for... dont you think so ?
  20. Zam I Am's Avatar
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    Mar 5, 2007, 7:55 AM - Re: Neoprene under suit-second batch? #295

    If I sent you all an extra yard of just plain same colored lycra, would that suffice for the overhang or giving it a nicer "finish"? My seamstress used extra lycra that I purchased and sewed it onto on the edges of the neckline, the bottom of the boddice and the ankle side of the pants (see last pic on page). Now, those parts aren't seen on the actual costume, and, technically, if you just sew the very edge of the tricot, it shouldn't fray like other materials. So, there is no need for a "finished edge." If you see on this page http://www.zamiam.com/ZamIAm/CropTop%26Pants.html Technically, the bodice edge isn't sewn over with overhanging lycra. She said she couldn't technically use just the 'overhang', cause of the angled cut on the side. You can see the black showing just a hair. And my seamstress didn't use the overhang to sew the pants top. She said it was nice in theory, but you would have gathering problems during sewing, or it bending funny if you just used the lycra "folded over." She just folded the neoprene over and sewed down because the lycra is so "wrinkly" that it would cause the pants top (if sewn over) not to be even, or possibly bow.
    So, you really have to ignore picture #6 on the page. Actually, you can ignore pic #5 also, because that neoprene sample is the wrong density. That's not the thin neoprene you guys have. You can "fold over" the neoprene that was supplied because it has less bulk, but you have to sew it down the welt to keep it flat.

    1 2
    3 4
    5 6
    Last edited by Zam I Am; Mar 5, 2007 at 9:43 AM.
  21. kimncris's Avatar
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    Mar 5, 2007, 10:24 AM - Re: Neoprene under suit-second batch? #296

    Quote Zam I Am said: View Post
    If I sent you all an extra yard of just plain same colored lycra, would that suffice for the overhang or giving it a nicer "finish"?
    Don't be silly! If I need extra lycra, I can buy it myself.

    It's completely up to you how you want to manage your relationship with this company - if, in the interest of future dealings, you aren't comfortable demanding a refund, that is fine with me. However, you shouldn't incur any extra expense fixing their mistake!

    K
  22. sl/tk8456's Avatar
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    Mar 5, 2007, 10:41 AM - Re: Neoprene under suit-second batch? #297

    Quote kimncris said: View Post
    However, you shouldn't incur any extra expense fixing their mistake!
    K
    Yes, yeeessss! Don't do that. That's just daft.
  23. Zam I Am's Avatar
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    Mar 5, 2007, 11:24 AM - Re: Neoprene under suit-second batch? #298

    Oh, after all your posts, I am definitely going to demand something, just want to know what figures I am dealing with before I give them exacting figures of what they owe me or how. There has to be fair accounting for customer satisfaction on my end and your end. I want to make sure that I am straight with you all first too and that you guys are completely satisfied with 60" width x 5 yrds of tricot custom dyed lycra , neoprene, with blue nylon backing. I wanted to make sure and solid, that I in no way mislead you guys with any of the posts, and you will have what you need and there are no change in terms. On my end of course, yes, I do want to continue a working relationship with them just "incase." But moreso, I want to know so that I can start sending out the material and you're 100% satisfied with what you are getting and there is no misinformation from my end on product recieved.
  24. Member Since
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    Mar 5, 2007, 12:48 PM - Re: Neoprene under suit-second batch? #299

    I'm sorry, but the bottom line is that if what was printed in the contract was not adhered to, then it is THEIR mistake and THEY should redo the order to YOUR specifications.

    By demanding that they comply with what was agreed to should in no way damage any business relationship...in fact, THEY should be bending over backwards to make YOU happy since its their mistake.

    My two cents!

    Todd
  25. Kay_Dee's Avatar
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    Mar 5, 2007, 1:14 PM - Re: Neoprene under suit-second batch? #300

    I'd say at the very least the company should give us a partial refund since THEY messed up on the color of the under fabric. (They should have offered you one on the spot!) I'd insist that they do another run, but I can see where covering the cost of buying new lycra and dying it would be tricky to negotiate. So I can make due with blue since it really isn't seen.

    It sounds like we don't really need overhang to make our garment, but we do need scraps of matching lycra to finish off some of the edges of our tops. Since our overhang is now gone, I hope we can get some extra matching purple lycra from ZamIAm. Then I'll be satisfied.
    Last edited by Kay_Dee; Mar 5, 2007 at 1:20 PM.

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