Well well, after 4 MONTHS waiting iīve been received the order i made time ago. First im gonna explain my experience and later Iīll will explain my item impresions.
I ordered a:
Gloves: Blue like the movie
Flak Vest: without velcro
Silver Knee armor.
I specified those things on the order and throught e-mail, and they answered me: Ok! your specifications have been received.
Well, after 3 months, I hadnt received anything yet, so I sent them an e-mail asking for information about my order. I get no answer, so since that day I sent one e-mail every day. After 20 days sending an email every day, I had get no answer so i cheked their page and I saw this message:
"....As of September 1, 2005 our mail at firstname.lastname@example.org has been closed due to too many virus, worm, and trojan......."
Good... A website who makes orders without an E-mail of contact. Is it normal???
Their justification of this is: "If you have a currently open order please use the link on our main page to the order inquiries and Frequently Asked Questions page on our site and make sure to check with our product shipping schedules for expected shipping times for the appropriate items in your order."
So if I have a question about my order or need to contact them, I must ask to the FAQ. Itīs good to know it.
Well, after all this I posted a thread on these forums asking for help. John Barrow (nickname: TK-1776) offered to help me. He contacted Anton (The starfortress webmaster) And he told me that Anton was going to contact me. I never get Antonīs answer. John Barrow helped me in everything what could but Antont didnt contat me.
Lucky, One guy contacted me and told me that SFP have an alternative e-mail. I used that mail and finally I get answer:
Anton told me that he was busy dying my Flak vest because flak vest was made blue and I didnt tell him that flak vest should be black. What the hell, where has anyone seen a Jango with a blue flak vest?, Well, as to dying something is a hard work and every human needs years to die anything, i gave him some time.
On 4 October (about two weeks later) I sent another e-mail asking him to send me the item throught express service because I need it for an event on 14 October (The truth is that the event is on 29 october, but i didnt want to risk). A guy (not Anton) told me: "ok, ill send it as soon as posible". Today, 21 October, Iīve received the order (of course, if I had told them I ned that for 29 October, I would have received the item 15 November, or next year, who knows)
So now this is my question: ŋIs it a good service? ŋIs all this necesary for get an order?
Well... so there is what Iīve received:
1- The flak vest with velcro. I told them please no atach the velcro so they atach him, of course. Flak vest is good cuality but its too big and donīt feet me. Of course it is not made of leather as the website said. Iīll have to sell it. Lucky, CruzzerFett made me a super nice Flak Vest so iīll use it.
2 Gloves are CRAP. Sorry for my language, but is the only way to descrive it: Is the crapest thing Iīve ever seen. They are Silver - Light Blue color (what the heck is this? ) and they are too big. They are something like a monster gloves. Iīll post pics about those strange silver blue things iīve received.
3 The knee armor is the only think I wont have to sell. They are super nice. The knee fits me at perfection. Anyways the darths are already glued. I dont know why, i thought they didnt come glued but well, thatīs not a problem.
Thats my experience. I never, NEVER AND NEVER will order them again.
I hope if you are thinking about order them you read this post first.