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  1. Ponte's Avatar
    Member Since
    Nov 2006
    Posts
    301
    Nov 10, 2016, 4:45 PM - Update to Ponteworks Customers (Making Things Right) #1

    Over the past month, Iíve had communication issues with my customers, friends, and family. Many of you are aware of the medical issues my mother has been dealing with, in addition to my job loss. Since the summer, Iíve been dealing with some incredibly taxing family issues on top of whatís been going on, and I needed to seek help for it. Iím leaving it at that.

    I am absolutely working as hard as I can to fulfill orders, catch up on messages, and finish the Boba commissions I have left, with the top-notch quality that you paid for. Itís obviously not what any of us wanted, myself especially, but Iím trying to make things right and make my customers happy. Again, I recognize the communication issue Iíve been having, and I can state that I never went out of my way to intentionally ignore or blow off anyone, as Iíve been mostly with my mother and wife as of recent. Itís been rough here, and Iím doing the best I can.

    Again, with everything hitting all at once, itís taking me some time, and with the quality Iím trying to deliver, theyíre not projects I can rush out the door. I genuinely appreciate everyoneís patience and Iím touched by those whoíve reached out in support.

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  3. Refugee's Avatar
    Member Since
    Nov 2014
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    193
    Nov 10, 2016, 9:16 PM - Re: Update to Ponteworks Customers (Making Things Right) #2

    Hi Rick. Thanks for reaching out to us. I do wish you and your family the best in this difficult time. I don't wish to add to your burden but have a request. Please check your Facebook, email, or TDH pm inbox.. Albert
  4. mhlayne's Avatar
    Member Since
    Jan 2011
    Posts
    826
    Nov 11, 2016, 9:03 AM - Re: Update to Ponteworks Customers (Making Things Right) #3

    Sucks to hear you and the family are going through a tough time. So great to see you on here addressing people's concerns. Hope to see people's builds finally come together with the amazing pieces they get from you. Cheers!
    Last edited by mhlayne; Nov 17, 2016 at 9:28 AM.
  5. intwenothor's Avatar
    Member Since
    Oct 2009
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    1,707
    Nov 11, 2016, 7:04 PM - Re: Update to Ponteworks Customers (Making Things Right) #4

    Interesting, wouldn't this post have been better placed in the existing thread in the sarlacc pit where there was already considerable speculation and commentary rather than starting a new thread?

    http://www.thedentedhelmet.com/f22/w...teworks-55564/
  6. Jc27's Avatar
    Member Since
    Jun 2012
    Posts
    2,661
    Nov 11, 2016, 9:07 PM - Re: Update to Ponteworks Customers (Making Things Right) #5

    I don't want to seem like a troll on this subject, but when you screwed over Dakota by sending out old parts on the EA commission and kept the new ones, your reputation went out the window. I feel bad about your family issues and it sucks you lost your job, but that does not give you a pass on swapping out parts and not meeting your own time tables for deliveries.
  7. Funkyred's Avatar
    Member Since
    Dec 2015
    Posts
    345
    Nov 12, 2016, 2:22 AM - Re: Update to Ponteworks Customers (Making Things Right) #6

    Are you going to contact all commissions and give them a genuine guaranteed completion date or is this just a damage limitation attempt ?
  8. Member Since
    Sep 2010
    Posts
    70
    Nov 14, 2016, 1:48 PM - Re: Update to Ponteworks Customers (Making Things Right) #7

    Hey Rick, sent you numerous PMs on FB. Please reach out to me.
    Brian
  9. Hunter930's Avatar
    Member Since
    May 2014
    Posts
    374
    Nov 17, 2016, 2:59 AM - Re: Update to Ponteworks Customers (Making Things Right) #8

    Yep ive sent PM's via FB got the usual BS and now nothing. Ive sat on my hands long enough and sucked this ***** up enough out of respect for his privacy. He has my helmet, he has my commission.$1300 USD = $1750 AUD This mofo is a criminal, and has committed fraud. The administrators need to deal with this legally. I can't do much as Im down here in Oz and 10000 miles away. I agree anyone who vouches for this guy is as far as I'm concerned part of the problem. Im getting out of this gig as a result of this grub.
  10. intwenothor's Avatar
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    Nov 17, 2016, 3:34 AM - Re: Update to Ponteworks Customers (Making Things Right) #9

    Administrators have nothing to do with private transactions between individuals. Even if they wanted to they couldn't do anything.

    This thread has turned into an absolute car crash.
  11. Hunter930's Avatar
    Member Since
    May 2014
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    374
    Nov 17, 2016, 6:10 AM - Re: Update to Ponteworks Customers (Making Things Right) #10

    Now that just put the icing on the cake, Intwenother, since your so well versed in the rules of this site, and since its such a 'car crash', why don't you have the thread removed, that way it can't tarnish the joy of the site, but i reakon if you got burnt you'd be the first to be jumping up n down., starting threads.


    Quote intwenothor said: View Post
    Administrators have nothing to do with private transactions between individuals. Even if they wanted to they couldn't do anything.

    This thread has turned into an absolute car crash.
  12. intwenothor's Avatar
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    Nov 17, 2016, 6:35 AM - Re: Update to Ponteworks Customers (Making Things Right) #11

    Of course I'd be upset. I was merely pointing out that it is not within the power of the site administration to take legal action in respect of a private contract between individuals. I'm not an administrator so couldn't have the thread removed even if I wanted to, which I don't.

    You're wasting any anger directed at me and you're wasting anger aimed at the site itself. If you were trying to buy a car from some bloke in a pub you couldn't blame the landlord if it went sour; you merely met on his premises. He wasn't responsible for the deal.
    Last edited by intwenothor; Nov 17, 2016 at 7:30 AM.
  13. Hunter930's Avatar
    Member Since
    May 2014
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    374
    Nov 17, 2016, 1:26 PM - Re: Update to Ponteworks Customers (Making Things Right) #12

    Awesome buddy your analogies are soooo helpful.

    Quote intwenothor said: View Post
    Of course I'd be upset. I was merely pointing out that it is not within the power of the site administration to take legal action in respect of a private contract between individuals. I'm not an administrator so couldn't have the thread removed even if I wanted to, which I don't.

    You're wasting any anger directed at me and you're wasting anger aimed at the site itself. If you were trying to buy a car from some bloke in a pub you couldn't blame the landlord if it went sour; you merely met on his premises. He wasn't responsible for the deal.
  14. Hunter930's Avatar
    Member Since
    May 2014
    Posts
    374
    Nov 17, 2016, 1:42 PM - Re: Update to Ponteworks Customers (Making Things Right) #13

    I just cut an pasted your analogy over on the "Warning Pontworks" Thread, to assist folks in understanding the legalities and share your helpful analogy.My mistake i thought you were an Administrator you seem to comment on everything with the confidence of one


    Quote intwenothor said: View Post
    Of course I'd be upset. I was merely pointing out that it is not within the power of the site administration to take legal action in respect of a private contract between individuals. I'm not an administrator so couldn't have the thread removed even if I wanted to, which I don't.

    You're wasting any anger directed at me and you're wasting anger aimed at the site itself. If you were trying to buy a car from some bloke in a pub you couldn't blame the landlord if it went sour; you merely met on his premises. He wasn't responsible for the deal.
  15. intwenothor's Avatar
    Member Since
    Oct 2009
    Posts
    1,707
    Nov 17, 2016, 2:18 PM - Re: Update to Ponteworks Customers (Making Things Right) #14

    Er, okay. Thanks.

    Like I said; wasted, I didn't take your money.
  16. Funkyred's Avatar
    Member Since
    Dec 2015
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    345
    Nov 18, 2016, 6:07 AM - Re: Update to Ponteworks Customers (Making Things Right) #15

    Come on rick ! Are you not going to reply to your own thread ? These guys want their hard earned money back. You have no right to keep it as you haven't earned it
  17. High Speed Low Drag Fett 4 Real's Avatar
    Member Since
    Jan 2010
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    6,584
    Nov 18, 2016, 8:30 AM - Re: Update to Ponteworks Customers (Making Things Right) #16

    Quote Funkyred said: View Post
    Come on rick ! Are you not going to reply to your own thread ? These guys want their hard earned money back. You have no right to keep it as you haven't earned it
    he hasnt logged in since posting.... :/
  18. formerly buda741 rnbuda's Avatar
    Member Since
    May 2008
    Posts
    999
    Nov 18, 2016, 9:05 AM - Re: Update to Ponteworks Customers (Making Things Right) #17

    I also doubt due to his circumstances he has money to pay back any customer, considering he owes about $21k.
  19. kniveschau's Avatar
    Member Since
    Aug 2014
    Posts
    31
    Nov 18, 2016, 11:23 AM - Re: Update to Ponteworks Customers (Making Things Right) #18

    Quote rnbuda said: View Post
    I also doubt due to his circumstances he has money to pay back any customer, considering he owes about $21k.

    Yup. I haven't even bothered contacting him...I figured there really was no point in it.


    I also want to say that I knew I was in trouble loooong before Rick's life blew up.



    The year and a half prior to everything going wrong for him were filled with false promises, missed deadlines, vague sometimes nonsensical updates, etc . Do I feel awful for him? Yes, I really do. Eight years ago I was pretty much right where he is now, but the fact remains that i had legitimate concerns way before everything fell apart for him.

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