Russ Rep---not another one

I've bought from Russ loads of times and not had any problems. He can be a little slow getting back to you or sending out stuff but he is a perfectionist and a genuine professional, he's not the type to rip people off
 
Now I've only just recently done a transaction with RussRep, and I'm in the waiting process as well for my gauntlet darts. I've sent a few PMs and e-mails his way to clarify a few things with him pertaining to payment, and although its taken a bit for him to respond, he has indeed responded.

As the others have aready stated, we all have lives outside of this community, and they will take precedence over all else... even when we don't want it to. So a little patience can go a long way. For those that feel uncomfortable with long waits, keeping in mind the 45 day limit for disputing on PayPal, then it's your perogative to ask for a refund.

In a nut shell... we're all here for the same thing, our love of Fett/props, and it's unfortunate that some have gone ruined the comfort level with on-line dealings. I'd like to suggest, that even in light of all this, that you give RussRep a bit more time as he's yet to make a bad name for himself.
 
Thank you for your input on Russ....Before ordering from him I did a lot of research and found the same upbeat tone about Russ...That is the reason I bought from...

I'll state it again...I appreciate his efforts and have respect for his work..
I'll state this again...I understand and know that other things in life takes presedence...

I appreciate the postive feedback on Russ and hope he see's this thread. There are a lot of people in the TDH community that have nothing but praise for Russ....me too...His work and his reputation is the main reason I bought from him...I will contiue to wait patiently...
 
Well cup, I just wanted to say you really made me nervous here (made me think twice) - but also I want to tell you that I have been dealing with Russ before, and that was why I came back to him. I'm pretty sure I'll get my stuff, but you did manage to make me all jittery there. As other people have said before me here, things do take time sometimes. I don't really doubt Russ myself, so just hang in there. Things will be OK and you will get your stuff in time. No need to scare up people IMO :)
 
getting no replies.....told me twice they are on the way....over 3 weeks ago....

...but telling me I sent them out...then opps they are in my car...3 weeks ago and no tracking number...come on now...

It seems to me that most people are missing the point.

Cupluv knows that producing an item takes time, but what he's getting annoyed at is them never being shipped.

Am i right, Cupluv?

i guess that there may be a difference in interpretation in the phrasing "They are on their way".
While Cupluve thinks it means "They have been shipped" Russrep means "They are soon done and ready for shipping"
 
i guess that there may be a difference in interpretation in the phrasing "They are on their way".
While Cupluve thinks it means "They have been shipped" Russrep means "They are soon done and ready for shipping"

I think you hit the nail on the head here. I ordered the new gauntlet darts from Russ and got them with no issues at all. He's a great guy to work with and I wouldn't hesitate to buy from him again.

I'd be interested to know how many PMs some of the makers get on a daily or weekly basis; not just here but on other boards as well. I'm sure it's alot, especially in the middle of a run.
 
i am somewhat new to the prop scene and the one thing i have learned is that some prop makers are very slow to get product to you and once they have your money they do not respond very quickly to PM's. some get mad at you when you ask them to answer their PM's. i had one seller refund me my money because i bothered him with a "hey answer your pm's" then the idiot cracked on me in his sale thread.

i will never do business with that idiot again and i warn people not to buy from the idiot. but people line up to buy his ****.

it's like if you don't worship the guy, you are the bad guy. that is bull. here is my money ,give me the product. me buying from a seller should be all that is needed ,not an added ego stroke.
 
Boba Swede...yes..I was told they were on the way..which means to me shipped...at this point there is nothing I can do or say. Whenever or if I got the items I paid for is all up to Russ. Everyone else got their items, hopefully I'm no different.

UPDATE:
I just checked the Republica Prop Forum and I'm not the only one having issues from the states...Come on Russ...lets get your take..

http://www.therpf.com/showthread.php?t=43508&page=108
 
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Items finally arrived...still waiting on missile...Russ included knee darts for the delay. Man of his word!! :cheers
 
FINALLY

GOT

MY Missile.....

6 MONTHS LATER!!!!!


No more parts to wait on from Russ Repp....I'm so relieved to not have to worry about getting my missile or any other product from Russ..
 
i've only gotten stuff used from other people that he made....so.. as far as the quality goes, it does seem worth a wait...but maybe not several months.


glad to hear you finally got it though
 
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