I of course did not send money first and demand a time frame.
First I inquired about some parts.
He replies with the price.
I ask, upon receipt of payment what the ETA is.
He tells me 2-4 weeks.
Then I send payment and ask for notification that the funds had been received.
Now, maybe this is just how I am looking at it, and tell me if I am wrong....
But, by accepting the payment of ordered goods, you accept the terms of the agreement (unfortunately nothing is signed and it's not quite in writing). If you cannot meet the terms, then do not accept the money.
If sith hits the fan and you need more time, communicate the complications and extension of needed time. Do not wait to be asked. Do not take more orders until all current ones have been fulfilled.
It is better to say, "sorry I can't meet your deadline, and I won't be able to for at least 4 months." than repeated excuses every two weeks, "sorry for the delay; I will get it out next week." over and over for months and months.
If the parts are finished, why have they not been sent yet? That's the last and easiest step in the process. The work has been completed, all you have to do is ship it.
Now, if the stuff really is not done yet, and these are excuses to get more time, than I would demand and expect honesty.
I don't know. Just beginning to think I should have picked up second hand stuff in the CH... I ofcourse would do so now, if I didn't already invest money in the same thing to have no results yet. How late is too late to demand a refund through paypal?