just take note, TDH, how long has everyone had issues with Chuck and nothing from him til now? there's a nutshell for ya...
The way he is involved is because he bought from you in the past and had THE EXACT SAME PROBLEMS THAT EVERYONE ELSE IS HAVING which is why you got banned for 2 weeks. And yes, you DO have an online business. You are selling to people ONLINE, that constitutes an ONLINE BUSINESS. Let's not play games here and try and pretend because you are doing "private" sales and not in the Cargo Hold that it can't affect your status at TDH.
I must say, I use Ruffkins gauntlets... and I've had no troubles with bubbles, bad castings, nothing whatsoever. So Ruffkin, atleast I vouche for the quality of your products.