Proof of my jumpsuit's pockets being mucked up. See how low the left one is as compared to the right. This picture was taken a probably a few hours after I got it, because I had absolutely no time to waste fixing this problem.
Proof of my jumpsuit's pockets being mucked up. See how low the left one is as compared to the right. This picture was taken a probably a few hours after I got it, because I had absolutely no time to waste fixing this problem.
Chuck I have also sent you numerous emails as to why you haven't completed an order. I have asked for the girthbelt to be sent as it was not with the original order. Nathan West brought the Boba kit from you and I have since brought it from him. He has supplied all of the one way emails he sent you but you haven't bothered to reply to him.
So how would you like to settle this and send the paid for item from over 12 months ago? Send it to Nathans address and he can hand it to me.
Or I suppose you can reimburse him for the belt.
I have merged the three threads about this issue into one so that all the complaints, concerns, and answers don't have to be crossposted to additional threads.
I had hoped to not need to post here, but since you are still asking what you have done and how could we take any action against you, even after it has been explained by both the administration and the members, let me see if I can make it clear.
We have an obligation to protect our members when possible. Why do we do this? Mainly because when they are mistreated, they come to us or post publicly on the board about their issues and the unity of the community is disrupted as we have to deal with the issue. When possible, we like to head these things off and stop them or at least ensure that TDH is not contributing to the problem. When it is a single, isolated event, as you quoted the CoC, we try to stay out of it and allow the two parties to reach an agreement. However, when it is a single person who is repetitively doing something that is causing discord and problems, we will step in and take action.
You seem to have the misconception that because your sales were "private" or that they occurred outside of TDH, it is outside our scope of interest. This is incorrect. Your items are promoted here and talked about here. When you don't come through with a transaction reasonably, whether it be a time or quality issue, it means potential issues here. We do not want people here who cause issues because it causes issues for us. You may not agree with that, but that is the way it is. At this point, people do not need excuses or attempts to rewrite what has happened. There was a time when you had a good reputation as a seller and there is no reason why you couldn't again. The choice is yours, but if you think the administration of TDH will sit idly by while you continue your current tactics, you are mistaken and perhaps TDH is not for you.
sounds like alot of people are in the tree with me that you are barking up...all i know is, from experience, and from following people here, and on the hunter'slair, is that your business ethics, communication, integrity, etc are all in question, Chuck...the only person you have chosen to talk about is me...why is that? are you afraid of the many others that you have done the same to? you come after me cause i am avid about this, standing up and being a voice, and being a vendor myself, i have high expectations for providing a quality item and service for my customers...and it pains me to see my fellow brethern be put on like you have been doing...
you still have yet to answer the real questons here...you keep saying "well, you got your items", that isnt the problem...the problem is you lied about timeframe, when did you realize you couldnt fullfill orders when promised? why would you take people's money when you couldnt live up to your promises? these are the questions you are avoiding...these are the questions that your customers have, wondering if they are going to get their stuff or not...you keep posting up things that i have pmed you, who cares? the point is, you have terrible business ethics, and you ARE running a business, online business at that, which does require computer time, oh wait, all these customers you have are coming to your house to order their items, is that it? anyway, your communication is misleading, and you lie to people about what is going with their stuff when you do finally decide to communicate...that is the problem...what do you have to say for that?
i am so sorry for commenting again...i just cant keep from it... i cannot sit back and let someone try to weasel their way out of a situation by trying to pin something on me...i wish i knew how many other people have been in my situation as far as this is concerned, but couldnt, or didnt know how, to speak up..."if you dont stand for something, you will fall for anything..."
Ok to address Why I'm making an issue out of the banning. I'm not really trying to make an issue, just trying to get an answer. I don't care about a 2 week banning that I didn't realize happened just wanted to know why. I understand people have been waiting on their stuff, I have seen other people that make things and have things happen to them that causes delays but no banning there. Is it because I don't come here enough anymore? Or make a public post here about things that have happened? I just didn't see where TDH who says in the COC they don't get involved in private matters got involved. I still don't get it but I guess I'm not aloud to ask a question?
Andy, I know that jumpsuit didn't arrive to you with the pockets like that. And who is Texas Fett productions and what have I sent them withiin hours? I use to talk to you all the time,even after you got your jumpsuit and you didn't bring up that you were scammed or anything.
I don't want to create any drama or start anything. I asked what I thought was a valid question, Slave1pilot thought so as well. I made a thread to people who were involved in current affairs and got ripped for that because someone not currently involved got involved. Then in the other thread yes I guess I did start to get upset when someone who told me before loved his stuff only to have him now saying he didn't so I called him on it. I even posted a pm I got from him saying he loved the gauntlets.
Fettdad, I am not coming after you its the other way around. I was just saying why did you tell me you were happy with the product(not happy to just get stuff) then say it sucked after a year? Then comment on a thread that didn't concern you. Thats the only reasons I said anything directed towards you.
I've been making stuff for awhile now, not going anywhere or ripping anyone off. I have fixed or replaced broken items many times, sent free replacement items many times that people have lost or broken, helped people out that couldn't afford to buy stuff, and done services for free as well. If there is something wrong with something you got from me, say something to me about it. Don't say you love something only to come back on here later and say there was something wrong. I am willing to work with you guys and fix the problems if any. I'm sorry I sometimes get behind on orders and shipping dates.
you still keep talking to me...why dont you talk to those whose money you still have, and they dont have their items...why dont you answer the question "what are you doing with these people's money for 8 months? making predator items?" get real chuck!
for the last time, you keep asking me the same question...i told you, i didnt say anything about it, cause i didnt want to wait the same amount of time i waited the first go 'round...why dont you tell people how many times you said you had a tracking number for me, and that my stuff would ship the next day, with an email with the tracking number in it, and then it didnt happen? why dont you go there? you are so interested in trying to prove me wrong that you arent taking care of the problem you have with people now! really?
Since the 'sale' of the ROTJ Boba Fett kit my friend Nathan purchased (which I now own) from you is in the past does that mean you won't be fixing it? RE: sending out the girthbelt? Or could I just invoice you for the replacement I had to purchase?
Just got a pm from Chuck. Said he will post it as soon as he gets an address. Cheers
Last edited by BH Reaper; Feb 8, 2009 at 9:03 PM.
It seems to me that continually selling via internet constitutes an online business. I mean you sell a single helmet and spats here and there, fine no business, but you take orders vi pm or whatever, receive payment via internet, congratz you have an online business. Regardless, you DO have a responsibility to update those that have paid you, and update them with the truth, not just say what they want to hear to get them to shut up about it. Waiting for an update, while watching you take more orders on another forum is irritating, and doing so is bad form. You continually insist that no one approached you with issues, yet with the amount of issues being stated, I find that impossible to believe. And yes, if you sell jumpsuits thru your "buisness" you are then responsible for a shoddy job on their part. Again once in a while, and being told the truth I doubt most here would take issue as long as you took steps to fix it, however with no updates, just a package with a messed up item, I'd be rather upset too.
And as for Fettdad having an issue with you on every thread. I fully support that. I got ripped by SFP, I make sure on every thread in which it is discussed that I let everyone know what kind of buisness they run, I don't want anyone to miss the info and waste their money, He is apparently doing the same thing, making sure people know full well what to expect. And is seems others have had the exact same issues with the same items from you. How you shove this off as "sometimes bad items get shipped" is rather flaky. The excuse of "not on here much" is of no importance. You took orders from members here, they apparently couldn't get ahold of you through your given address, so they took other steps, again this is your fault, not theirs.
You want it to stop. Fix it. Stop telling people 2-4 weeks, tell them 4 months minimum. Stop saying a tracking number is being sent, and not doing it. Take time to look over the work of your seamstress etc... to verify their work matches the work order. Answer your emails, I undertand you may not be able to every hour, but 1 email a week isn't that far outside limitations I'm sure. Don't take more orders than you can handle, start doing limited number runs like doing a run of 10 gauntlets. I've bought quite a few things from BM, and I was told anywhere from 3-6 months. I wrote it down, during the final week I emailed him to check, and he wrote back within the week (usually within a day) and let me know if it was rdy or delayed. The items I got were superb work and well worth the wait and the price paid. Eveb before payment while just inquiring he was quick with replies and told me beforehand if he was backed up or not.
I've seen some of your gauntlets, and the ones I saw were awesome. I was seriously considering buying, until I saw countless people coming in with bad reports. Sure one or two could be just harsh feelings, but there are way too many for them all to be like that, and you're way too insistent on it being "sometime **** happens" "it's not my fault" etc... for me to feel comfortable with buying any now, escpecially with MOW having nothing but good reviews.
Sorry for the long post, I'm just someone who got ripped and I'm seeing the same trend here that I had to while dealing with SFP. I hate it, and thought I'd offer some contructive critisism. Take if or not.
No that would be an open issue as he didn't get the girth. I messed up, thought I sent it because it was nowhere to be seen. I then ordered another girth to make a new belt, resized it etc and didn't get it shipped. I know I drooped the ball. I sent both you and Nathan a PM and will get this resolved this week.
Mandosoldier, I really haven't taken many orders lately because I am trying to get all this caught up. I'm down to just a few fett orders. I have been turning people away or telling them it's going to take longer as I have been busy. I'm not here trying to make excuses and say it's not my fault. When I say things have happened to delay yes they have but thats not important.
If someone has issues with something I made or had made for them they should come to me and say This isn't right or this sucks. How else am I suppose to know they are not happy? When I get an email saying "Got the stuff, looks great!" Or "Love em" or don't hear from someone how am I suppose to know? Paul didn't ask for hinges, got the gauntlets and then wanted hinges, I offered to make him a new set,with hinges in exchange for the others. I told him not to send those back til I get the new ones done and out so he can use them if needed and not have to wait. Andy broke and ESB flamethrower years ago and I sent him a new one, did I have to? no but I did. Like I said, I have sent numerous freebies,replacements,fixed things etc. Why? Cause people contacted me about it. If you don't hear back right away, contact me again and again. I'll get back to you.
If any of this sounds like I'm mad or anything I am not, I'm just talking here. The only thing that made me mad is someone saying they loved what they got and is only now bringing it up that they had a problem with it.
just say my name, man...and once again, you avoid the point...i am glad to see that you are taking care of stuff...you mention that you have stopped taking orders, how valiant of you...you wouldnt be in this mess if you did that 8 months ago, man...
when i said something about the jumpsuit, it was the truth...i didnt tell you because, drum roll please, like i think i have said this 10 times now, i didnt want anymore BS Chuck...you still avoid the lies you told me, you just focus on my not saying something to you...i have told you why i didnt...others dont tell you for the same reason, they are tired of empty promises, and no responses to emails...you still wont explain what you do with people's money for that length of time...you are not being honest with anyone here or yourself...you are just being self righteous and trying to show that i have wronged you in some way...if i see a thread open up about a situation i have been in, i am going to chime and and explain myself...i didnt want to see other people go thru what i went thru to get my stuff...no one should...ya, you dropped the ball and kept taking orders, and then disappeared...thats the problem, not me telling you i liked your stuff and then saying i didnt...
i worked your gauntlets, they were fun! that isnt the problem...the problem was, i was new, had NO clue what i shouldve been getting, and no clue about casting, whether good or bad...the more i was here, the more i realized what a poor job you did making the gauntlets, and then the jumpsuit, and i just said to myself i dont want anyone else to have to deal with something like this...so, when the threads began opening about you being MIA, i explained i had issues with getting my stuff, and dealing with the lies as well...when someone would chime in defending you, i would respond with the ethics thing, and then became very passionate about it...you were nowhere to be found, Chuck...you never once made an appearance, and now, you try to defend yourself here? you got too many disappointed customers to try and justify anything...it means nothing what i told you and then told TDHers...i didnt tell you, cause i didnt know better...when i see people not able to find you, worried about their money, etc and then i see pics with terrible casting, i posted and said the same thing happened to me...no, i wasnt going to go back and tell you, it was way, way passed that point...i was done with my gauntlets, so what good would it do to tell you then anyway? so, there ya go...thats my story, what is yours, Chuck? you gonna fess up and tell us what you did with the money when not making items? did you use on your so called medical bills? did you invest it to earn some interest? you werent making anyones items...you got it in you? or are you just going to make another comment about me saying one thing to you and telling people here another thing?
If you must know Chuck owed me a holster that was paid for months in advance, as for the Jeremy project we bought Two of everything, again the Project has been over and almost a year past since....so it's not like he put my order ahead of anyones, order had already been placed months in advance for the second holster, we just hadn't recieved it like everyone elses order...and trust me i sent him a fair amount of emails just like everyone here did to ensure status , so there was no "playing favorites" as you put it.... plus I didn't want any prep done, I did all the work to put the thing together. As normally Chuck sends out a finished holster...point being the less work he had to do the better, and we would get it sooner because of it.
and for the record I think there is something to be said that Chuck is back trying to make it right.... he could just run and hide, no? but he is facing it head on... and trying.... Should he be accountable for an apparent ton of mistakes? heck yeah 100%... IMO, it's up to him how this ends..and I think he's taking the first RIGHT step.
Guys, I am not involved or anything, and im not going to chime in with anything defending anybody. Why dont you guys just leave this behind you, and let Chuck just fix everything. Im sure he can do something to fix this. Lets just stop this nonsensical arguing, Im sure nonsensical is not a word.
I know that you guys are spending upwards of $200 for his services or maybe less, or even more, but if you guys give it more time things will be fixed.
Yes, I am trying to get this straightened out and thats all I've been trying to do today. I'm sorry if I got upset but don't say things that aren't true. Yes some people have gotten bad stuff apparently and some people have had to wait a long time.
This is the last time I am addressing Fettdad in any post, I said I was done but he keeps chiming in and and I said I would look up his wait time. The claim is the gauntlets took 3 months, The truth: Ordered on 3/3/08 then more parts were ordered 3/17/08 and the gauntlets were to be shiped with them(cod,kidney,knees and jumpsuit)
Items were shipped 4/14/08 all but jumpsuit. 3 months? no less than 6 weeks. Jumpsuit claimed took 6 months to recieve. Sent money on 3/17/08 (Yes there were delays with the seamstress) Shipped out 6/09/08 6 months? less than 3 months. Yes I have the paypal receipts and delivery comfirmation slips for these items. And I already posted the PM saying he loved the gauntlets and was sending people my way for them.
I'm not making any excuses on present orders, I know I'm late on getting them out but I don't need posts with exaggerated wait times that are double what it took. I'm done with the Fettdad, I just wanted to post that so people would know. Sorry everyone, mods,the dent etc. for the drama today.
yep, avoiding the questions once again...not able to give answers for what he was doing with peoples' money, and not able to explain the long waits...just trying to prove me wrong...do you realize how many other people have posted grievances with you? why me, why chose to prove me wrong? does it matter? ya, maybe i exaggerated, but what does that matter? it is what you have been doing to people for the last year alomst...the point is, you lied about the timeframe, gave excuses to me to why it was late, and then lied aobut getting the stuff in mail and having a tracking number...just like you have been doing to all your customers lately....that is the point, and that is what you keep avoiding...why dont you pull all your transactions from your customers that have posted their grievances with you ? ya, one case, and really, i think i was the beginning of your digression, and i just had the guts to speak up so people wouldnt make the same mistake...
you refuse to explain yourself with what you did with everyone's money for all those months, and not once have you apologized for keeping people's money for so long...why didnt you offer refunds if you knew you werent going to be able to get their stuff done in the timeframe you lied about? why didnt you respond, to me as well, when we asked for refunds for our items? Chuck, you have proven that i have exaggerated, fine and dandy, now lets see your explanation on what you did with your customers money, and why you would lie and give them false hope about their items being shipped? stop showing how terrible a person i am, and justify yourself...
not once have you apologized for the grief you caused this community, not once have you apologized for the lies and misleadings, and not once have you explained what you did with our money all those months...all you have done is try and prove me wrong, one case, in which you did all of the above still, just with exaggerated time on my part...why dont you try and justify the guy that said 12 months and he still doesnt have his stuff? that must be true, then...you are trying to take the focus off of you, and put it on to me...fine, proof shows that i exaggerated...fine...but instead of trying to prove your innocence with one case, take responsibilty for other 99% of your customers that are looking for answers...
Last edited by FettDad; Feb 9, 2009 at 8:41 AM.
Just my two cents. I have watched and learned from this. Chuck, the fact that this thread is here should be a complete and total wakeup call. Coming at Fettdad because he is the most passionate about lies and deception and has the moral courage to call someone out...well that is just weak and sad in my oppinion. I have only been on the dent for less than a year and I have sold over 70 mannequins in a two month time. I would sadly have to say that that qualifies me for and online business, like it or not. Try to look at it like this.
If fifty people that I know tell me I stink. Even though I don't think so, I probably should take a shower! Good grief man! How many people have to tell you that you stink before you grab your towel and head for the locker room brother??? I am not saying that you need a wire brush and comet to get clean but take a look in the mirror and think about it for a few. Pride is a very stinky cologne my friend and right now you are bathing in it...
OK guys, here is the deal, Ruffkintoy has made some pretty big errors here, but he has stated he is trying to straighten them out. We need to give him the opportunity to do so.
Fettdad, while I appreciate your enthusiasm in seeing this resolved, an approach of "the end justifies the mean" is not acceptable. You can't make a vehement argument and when you are proved wrong, shrug it off with "who cares" and jump on another line of attack. Again, I appreciate what you are trying to do, but I think it is clear now that this thread has exceeded 300 posts that Ruffkin has his work cut out for him if he hopes to regain the trust of this community.
Ruffkintoy, you do indeed have your work cut out for you if you have any desire to bring respect back to your name and remain a part of this community. I would strongly encourage you to use this thread to make sure the people with grievances are taken care of in an expeditious manner. As I stated earlier, you had a good reputation in the past and there is no reason you can't have one again, but the choice is entirely in your hands. I would recommend you start by messaging those who have outstanding issues and provide updates and expected dates for rectification.
I would ask the rest of you to back off and give Ruffkin a chance to make things right, as you would want the same if you were in his shoes. If you have outstanding orders or issues, you are welcome to post them here, but we have already established that there are issues in general and continuing to beat a dead horse is pointless. Ruffkin is well aware of the stakes here. The choice will be his to make and you can't browbeat it out of him.
Thank you Dent, thats all I am trying to do here is to get this taken care of.
I am not coming at him, he is after me for some reason, but if he is going to contunue to stick his nose in it then yes I am going to respond to him. I tried to ignore him but everytime I post he seems to have to have another word in. How did I do him wrong? I told hiim 2-4 weeks on the gauntlets, he placed another order 2 weeks after the gauntlets and I was supose to ship the gauntlets with the new order. Within 6 weeks of the gauntlet order and 4 weeks of the second order most his stuff was shipped. There were delays with the jumpsuit, I had apologized for that. I have PMs still from him saying it's ok, I appreciate all your doing for me, I love the stuff etc.Coming at Fettdad because he is the most passionate about lies and deception and has the moral courage to call someone out...
If he feels the need to say something he shouldn't make up things. Yeah I called him out on the exaggerated time frames he's saying he waited for. When I say something is going out I intend for it to go out then, I'm not purposely lying about it.
I'm not attacking anyone or anything, I'm trying to get this taken care of plain and simple. If someone has a problem, say it to me, don't tell me all is good and then later on bash me and lie about it.
Yes I got behind, did I say it was anyones fault? No. I did stop taking orders to get caught up, the only recent things I've taken is when people come to me and go I know you're behind but I want this or that and I can wait no problem.
As for the person waiting on the girth after a year, I admitted that it was my fault did I not? I said I messed up and overlooked it in the packing of a nearly full costume. That matter will be closed this week.
And since he had to post yet again, Fettdad, when did I lie to you and say I had a tracking number? I told you that the jumpsuit wasn't done and I was after her to get it done. I had already paid her the money you sent me for it and told you I couldn't refund the money becasue of that.
I'm not getting into this anymore with you.
I only have a few more Fett related items to get sent out, I will be sedning tracking number when they go out. Mike, I will be getting those replacement parts out to you either end of the week or next week. I will be coming back here everyday or every other day so if you have a problem or anything PM me and I'll get back to you asap.
and just for the record, if you go back to the first page of this thread, and look at my first post, i did support you, i told people to wait, that you would come thru for them...but when the member i referred to you began having problems, that is when i stepped in...i wanted to give you the benefit of the doubt, i even contacted you about IrishFett and asked you to get that situation taken care of...i trusted you, and maybe that is why i stepped up...but when my friend is having issues with his money as well, and i was the one that sent him to you, that makes me feel very small, and i had to stand up for it... i believe you are a good guy, brother, i just want this mess cleaned up, and i will help in anyway i can...i know, first step is to stop talking about it...
Last edited by FettDad; Feb 9, 2009 at 2:27 PM.
well ,are my gauntlets in the next couple of shipments going out??
I spoke to Chuck yesterday and he is going to honour the prior purchase and send me the girth belt. Thanks for getting back to me Chuck.
I hope it doesn't take too long, heh?
Just wanted to give everyone waiting a heads up. On the way to the Post office my car just died. Not sure if the fuel pump went out,go0t bad gas yesterday or what. I have been dealing with trying to get it going for about an hour, no luck so got it towed to the shop to have it worked on. I won't know anything about whats going on with it until tomorrow morning at the earliest.
They brought me home with all the packages I was going to ship today(couldn't talk them into taking me to the PO) So, depending on what's going on with the car I won't be able to ship til later tomorrow or the next day. I'm going to try to borrow a car tomorrow if I don't get mine back.
Wow, when it rains it pours! Good communication though. I think that makes people feel better. I know that I have't sent out mannequins for two days now because of rain and now we are sitting in tornados....Either way I keep posting on my thread to keep them updated. KUDOS CHUCK! Sorry bout the car though.