i have not gotten mine either. if he wants to do AVP , he needs to quit taking boba orders.
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i have not gotten mine either. if he wants to do AVP , he needs to quit taking boba orders.
Quote:
Originally Posted by stormshadow2100
Here you go:
http://i531.photobucket.com/albums/d...P/DSC_0010.jpg
I can snap more if you need:)
and here is MOW's for quick comparision....... A paintjob by me!!!
http://i11.photobucket.com/albums/a1...dtom/001-9.jpg
They look a lot better...
I´m changing mine out for a set of wickedbeards metal gauntlets next year though:-)
hmm not bad .... a few airholes i see ..did chuck do the paint work ?
Ok, who all has sent him money and not gotten product, PM, or email?
Small update from another board with a thread like this one
http://www.thehunterslair.com/index.php?showtopic=10553
Quote:
Hey everyone, sorry about the lack of respnse. I haven't been online for awhile, trying to get more done on the new place. I'll have more stuff shipped out end of this week and will be sending out emails to those whos stuff is shipped. I have been busy with electrical work, flooring,plumbing etc on the new place not to mention getting the shop a little more in order. Everyone will have their stuff shortly. I'm not screwing anyone over.
Also, I am personally upset with Chuck, I would just like to see threads like this to stop.
I saw this too @ the hunterslair ,if chuck can vist that site then why cant he just say on here too !! >:Quote:
Originally Posted by asok
Anyways ill believe it when i see it ,if i ever get my gauntlets from chuck that is !!!
When did he say they would be shipped?Quote:
Originally Posted by stormshadow2100
well as i said in the pm i sent you asok ,i had an email on Monday, 17 November from him saying this ...Quote:
Originally Posted by asok
Hey Paul,
Just to let you know I will have the gauntlets ready to ship either this weekend or early next week. Just made up the ESB flamethrower for them a little while ago.
Well where are they?? Chuck didnt even send me a tracking number :cry
still not got em !!
Just hoping he might have sent you an update.
Only in our dreams :(Quote:
Originally Posted by asok
Seem like he saying the same excuses to guys on the pred boards too..
ill be shipping next week then they dont hear from him !!
I did have to laugh (not) when he said on on the pred board how strapped for cash hes in for selling his esb fett costume on ebay ..how can this be with all the orders he taking :? some how i smell bs ,sorry but to me he can say anything over email or boards or wotever untill in person correct me if im wrong .
I brought my ROTJ Fett kit form another TAG member who brought it from Ruffkin toys some 14 months ago. I have been told the girth belt was never sent and I was given all of the correspondence involved trying to reclaim this item.
I have since sent 2 of my own emails to him asking to correct this problem but as you can guess I cant get through on the 2 email addresses I have for him. Does anyone know how I can get a hold of him? His aol and yahoo address come back as invalid. Any others I can use?
Or is this a "build a bridge" and move on scenario? :doh
:fettrotj
I have never done business with Ruffkin personally. I can't tell you anything more than what has been posted here recently. There was a thread a couple of weeks ago stating his account was suspended on TDH for 2 weeks for not answering PM's and taking money and not shipping product when promised.
Talk to SpideyFett or DarthMiller. They seem to get an ESB sidearm holster from Chuck within an hour of asking him.
i ordered some gauntlets from him in sept or october , i think.............
he will send you the "i am shipping them this week. i will send you a tracking number"
i have given up. someday i will get them i'm sure. but who knows when........
i will never do business with him again.
That means I'll start sourcing a girth belt. Might have a go a making one first. I saw the tutorial about it and looks fairly easy. Anyone made one from scratch?
You'll get them. Just not in a timely manner.Quote:
Originally Posted by mrbungle
girth belts are easy, be glad thats all you needed from him... just find a Tack store online or locally and get one. there are a lot of good tutorials on dying it on here!!
man. topics about chuck have really been springing up lately.
i don't know why he had to go so sour
this is where i got mine. you can dye it or spraypaint it.
http://www.tackoutlet.com/store/cust...artner=froogle
Hey guys ..well i dunno if this is good news or bad new but never the less ,since chuck got banned due to no items to sum of us on here after he gave some of us excuse after excuse .
I had a word with chuck on the hunterslair.com after he failed to to replie to my emails ,anyway down to brass tacks,basically i post few comment to chuck addressing the matter on my item from him ,3 hours later to my amazement he replie back to me on the boards ......:doh hmmm wonder why he can replie to a board but not emails ???
Im happy to say he replied to me on there since he didnt answer my emails.
Maybe ..i say maybe thinggs could be !!!.. looking up as hes stated he will be sending me an email with a tracking number on friday/saturday :doh
Apparently he got his car in trouble and cant do any sending out items till the weekend .
Anyways i will keep you guys posted on this later and let you know if chuck really does pull thru
In a pm he said sorry to me but things got hectic for him and stuff .
He also told me he will get other orders out this coming friday/saturday.
It not just us guys here at TDH he been playing tricks on but also at thehunterslair.com
If anyone wishes to the the full storie go to
http://www.thehunterslair.com/index.php?showtopic=10553
So we will see if chuck is all air or all action !!!! :cheers
well, after 6 months of "air" from Chuck for a flightsuit i bought from him, i got the flightsuit, and really, wish i didnt...it was a lousy excuse for a flightsuit...i made light of it when i told him i got it, i was just happy to get something...i felt like a clown wearing it...i was given excuse after excuse, promised that it was finished and that a tracking number was being given in a few hours, and nothing...then was told he was getting it shipped in a few days...???? just run around...:thumbsd i wont ever recommend him to anyone, and surely wont buy from him again...not worth my time and money...my gauntlets were so bubbled i had to basically redo them...just a complete inconvience...
THANK YOU MOW FOR DOING SUCH A GREAT JOB ON YOUR GAUNTS AND JETPACKS!!
THANK YOU LSFU FOR DOING SUCH A GREAT JOB ON YOUR FLIGHTSUITS AND VESTS!!
THANK YOU BOBAMAKER AND FETTPRIDE FOR DOING SUCH A WONDERFUL JOB ON ALL YOUR ITEMS THAT YOU SELL!!
THANK YOU TO ANY VENDOR THAT COMMUICATES TO THEIR CUSTOMERS, OFFERS A "PAIN FREE" TRANSACTION TO THEIR CUSTOMERS!!
i dont think it is said enough, thank you to all that respect their customers !!
:)
I'm soooo glad he finally got the boot. I was trying to have a descent costume for Comic-Con this year. I orderd my pre-pro gauntlets from him since no one else was selling any...IN THE FIRST WEEK OF APRIL. I sent him email after email after email, every time with him giving me a response of "i'll be shipping it out next week." guess when I got it. THREE freaking days before I left for the convention, which was over three months from when I purchased them. So, I had to bust my butt to get those things finished before I left, and I barely did. I actually only got 2 hrs of sleep the night before I left since I was finishing them. Good riddence for no more Ruffkintoy.
Well he didnt get booted perm ,he got banned for 2 weeks which is now over due to violating no items to us all and giving us all the run around :(
Does anyone know if Chuck still using this email or chats on aim Ruffkintoy@aol.com ??
If anyone has a phone number too it would be much help .
Well, I feel like a "sucker". It took me 8 months to get my stuff and the shape that they arrived in are so bad that I decided to put them aside and get me a pair of gauntlets from MOW. I'm so glad I did, the quality of MOW's gauntlets are A1 (worth the money).
I have never heard of someone like Chuck that has had so many mishaps, problems and just plain bad luck in my life. I just don't realize how he could have gone from a first class reputation to such an unreliable resource for getting props.
Quality, communication, promptness, organized and professional are not what I would refer to Ruffkintoys as if someone asks me. This is my personal opinion and my personal experience from dealing with him.
In the end, I did receive my things, but I still hope that he comes through for the others that he is stiffing. We deserve better when it comes to our hard earned money instead of flushing it away.
If my post here comes across as being too blunt and inappropriate please take it off. However, I feel future buyers need these things to read.
Whew!!! Venting is now done.
Stussy
you shouldnt have to feel guilty about making sure this experience doesnt happen to another member...what Chuck is doing is stealing from people, taking their money for an item that isnt worth 5 bucks and getting over 100 bucks for it...people need to know what is going on, so thank you for posting your experience with this seller...:thumbsup:cheersQuote:
Originally Posted by stussy
I, too have not gotten a response since November '07 regarding my gauntlets he promised to have done and shipped to me by Christmas. I have sent several emails and have gotten no response.
I really do just wish he would contact the people. All it takes is two minutes to let everyone know what's going on. If it's going to be 6 months, then at least be up front even if you have to tell us now.
I had the opportunity to buy from MOW but had gotten, ironically, a quick response from Ruffkintoy with pictures showing me his work, and he was cheaper, so I went with him.
I am currently not as upset as some other people, so I wish he would contact me before I give up on him.
But I wanted to share my story. Here's hoping we all get answers and good product delivered to us soon.
FettMonger
Wow. Away from the boards for a while and look what happens. Seems theres a lot of this creeping up on here lately. Its even sadder to see something happen with Ruffkintoy. He seemed to be where most people turned to in order to fulfill their needs when they just couldn't afford the extra for MoW's and BM's.
Feels kind of like the end of an era or something:(
[quote=BH Reaper;401089]I brought my ROTJ Fett kit form another TAG member who brought it from Ruffkin toys some 14 months ago. I have been told the girth belt was never sent and I was given all of the correspondence involved trying to reclaim this item.
I have since sent 2 of my own emails to him asking to correct this problem but as you can guess I cant get through on the 2 email addresses I have for him. Does anyone know how I can get a hold of him? His aol and yahoo address come back as invalid. Any others I can use?
Or is this a "build a bridge" and move on scenario? :doh
:fettrotj[/quote
Reaper i did a email account test valiadtion on Chucks 3 email address ..with some software .
and all 3 come up as still active.
Heres the 3 address for you .
One is diffrent hence the Capital R.
Ruffkintoy@yahoo.com
ruffkintoy@yahoo.com
ruffkintoy@aol.com
Hope you do better cozz he wont replie to me or anyone else let alone here at TDH or the hunterslair.com due to owing me and other guys stuff .:(
I sent him a few emails now using the bottom 2 addresses. I even said I would post this issue on all the SW sites I'm a member of to show his unwillingness to complete paid orders. But as you can guess I haven't received no replies in any form. Oxygen thieves like this drive me nuts! I just hope karma visits him real soon!
Has anybody gotten their items? In theory, the would have gone out 9 days ago. So, even in regular mail, they should be to you by now.
Nope not me , still waiting asok, he chatted to me tonight on yahoo messenger after i added him ,here,s the convo ....
stormshadow2100: hi chuck hows it going
stormshadow2100: hows the car since the road debris
ruffkintoy: Hang on one second Paul
stormshadow2100: ok
ruffkintoy: Ok, sorry got alot going on at once
ruffkintoy: Cars doing better now, had some delays with it
stormshadow2100: Ok i see ...i was getting a bit bothered a bit
stormshadow2100: i just wanted if you sent my esb gauntlets or not plus tracking
ruffkintoy: yeah, I'm sorry about that. I've just been trying to get everything done and seems like there's just more **** piling on lol
stormshadow2100: yeah i can imagine
ruffkintoy: I didn't get them shipped yet, I should be able to tomorrow or at latest wednesday
stormshadow2100: i heard it was piling up on you
stormshadow2100: can you def email me the tracking :)
ruffkintoy: Yeah, I'll email it as soon as I get back from shipping.
This sounds exactly like him. It's like pulling teeth to get him to send you the things you paid him for.
well, another promised tracking number....??? we'll see, we will see...
Chat to Chuck on yahoo messenger like i did tonight ,but im betting you will get the same lame excuses like im getting now from chuck :(
Might we need to get the police involved with him too?
the guy is full of it. i heard from him about a week after he got suspended from this site. same "i am mailing them tommorow and i will send you a tracking number".
guess what, no tracking number.
Its possible GCNgamer to get the police involved since he owes us our stuff ,and since im in the UK and chuck is in the usa ,there is nothing my local police can do :(
We have no chance here in Australia as well. Couldn't get nothing from Chuck on messenger tonight either.
This is really sad. Chuck was great to work with when I got my gauntlets from him about a year or 2 ago, I guess it was 2...anyways I contacted him in November and said that my wife wanted to get me gauntlets for Christmas and could he get them to me by then, he said sure, and I got them in with a couple of weeks to spare. Great communication and delivery was quick, quicker than expected even.
I just don't know what could have changed THAT MUCH to go from a trusted source with a great reputation and quick turn around to this. And it seems to have happened overnight..
favoritism...which i can understand...but being fair as a seller has got to be a priority, or you lose face with your customers....."how come he got his stuff so quick, even when i ordered mine before him?" not a good practice...
seem like favorittism to me too >: WTH !!
i just don't understand why someone with a solid reputation ruffkin had and just drag it into the mud............. because bad news travels faster than good news.
Hey guys, this was 2 years ago... it wasn't Christmas 08, I think it was Christmas 06, so I don't see how that's favortism, I was just stating that he had quick turn arounds in the past and was great to work with and now that's all changed.
Not following your thought process on favortism...
I have the same problem. I bought a set gauntlets and a jet pack from him for 700$. This was last jear in april and i get nothing till now. He sent me a mail in december that he ship it soon. Since that i heard nothing from him. >: I can't do anything from germany too!
man ,that sucks. does anyone know how to go about reporting this dueche bag to the police? eh has fleeced people all over the world. would that not be federal as far as the us is concerned?
I hate seeing threads like this. It hurts everyone. From the person wanting a piece of kit, to the person making a new piece of kit.
While this is a buyer beware industry, It sickens me to see someone taking money for something they have no intention to deliver.
Some of the vendors here charge a premium. And theres a reason for it. They intend to deliver. They understand what its going to cost to make in both time and materials, to develop the patterns and to deliver it to your doorstep.
Im wondering if theres some sort of software that can be written to monitor orders and shipping/tracking information.
Example:
You want a set of rubber and foam widgets from me.
I post a run/list
I use a tool to generate the list.
The list is linked in threads here.
A true status about the item, price, delivery status, tracking information is tracked for the list
An email is sent to everyone in the list. When the item arrives satisfactory they click the link in the mail, it updates the status. They can comment also. So we have a realtime feedback system.
So you can go out and see that 'Stormrider' has 15 paid items, 14 shipped 1 pending.
Because seeing someone with 25 items ordered, 24 paid, and 1 shipped, might throw up a red flag.
Im getting ready to create an invoicing program for use for my personal stuff I create, ill think long and hard on how hard it would be to allow people to monitor things like that, automatically, and associate a TDH username with it.
Sorry, tangent rant.
I just don't understand how he used to be such a reputable seller here just like MOW or BM, but now he's a Bentley O'Toole.
3 words....The Dark Side...
Maybe something bad happened to him, you never know.:doh
Quote:
Originally Posted by KoRn3000
the last thing i would want is for something bad to have happened to him...however, when people are still talking with him on MSN, yahoo, etc, i cant help but think he is just jacking people...sorry, i have no trust for the man, from personal experience to watching what is happening to others here and the hunter's lair as well...
if you ask me, maybe vendor's need to let loved ones, friends, partners, whatever, know that they do this kind of thing, and show them how to get on or log on, and be able to tell us if something bad has happened...it is just a lack of responsibility on his part, even if something did bad happen, seriously doubt it though...
Thats a good idea . . . just make sure you find someone who is computer literate :D Back when I was sick and out of commission for a couple weeks, I tried telling my mom (who only uses computer for email) how to log on to TDH and post a message letting everyone know what was up, and that I would get their stuff out as soon as I was able.Quote:
Originally Posted by FettDad
She got very confused and couldnt figure out where to log in at. Trying to explain it from the couch wasnt workin out, so I finally had to give up and just hope that I got well enough to do it myself :b
No, nothing happened to him, I just think he got burnt out of doing the Star Wars stuff. I used to chat with him all of the time over AIM, and his priorities always seemed to be with his Predator costumes, and he would occasionally joke about making props subpar in comparison to what he used to make.
It's sad to see that all of this had to happen. I hope he actually finishes all of the work for the orders he took, I'd rather not him see that he got banned, so out of spite him intentionally not fulfilling his orders.
chuck has been chatting to me on yahoo since monday after i followed him up on my esb gauntlets i paid him for last year in october as i was getting excuse after excuse ,hes told me he will ship my stuff out today and give me a tracking number ...we,ll see >:
Hey guys tonight chuck came thru and gave me a tracking number for my long awaited ESB gauntlets ,chuck said he would get them sent out by this tuesday or wednesday at the lastest and yeah he did it by today :) ..i will show you guys later when they arrive .
That's great stormshadow. The long wait has ended.
Yeah im just hoping there all good when they arrive ,we,ll see .
Talking about favouritism, anyone else notice how he can get a Sidearm holster to SpideyFett within an hour of asking, but can't get someone a pair of gauntlets they ordered 9 months ago?
Pass GCNgamer i dunno :?
I got money on that you will be dissappointed. I think is using the same molds from two years ago. Resin pieces look bad. At least mine did and about a month ago another member posted his that were terrible. Sorry this is negative but wanted to giveyou the heads up.Quote:
Originally Posted by stormshadow2100
yeah im kinda worried on that part ..just take a look at cr4nky ,where you can see on his ruffkin gauntlets :(
Uhm...what´s wrong with my gauntlets?
I know his excuses. He told me a lot. He wants to ship my stuff and send me a tracking number so many times ! I have lost all hope that i getting my stuff.:( 700$ for nothing!>:
Man $700! :suprise You could get a MOW jet pack and guants for that. I know I would be ready to track someone down and get that money if it was me. I hope everything works out man.Quote:
Originally Posted by 8206
Thanks! I better had do so and let make MOW this! I suggest Ruffkintoy long time ago that i just want my money back when he not afford to make my stuff! I am really helpless from germany.Quote:
Originally Posted by TR 4059
not much cr4nky i was just wondering on your gauntlets to the hose connectors if they where good or not ?
ok, you are telling me he doesnt have friends that he does favors for? really? when i see that others get their stuff in just a few weeks, and i have to wait 3 months, and you dont follow the favoritism? c'mon...Quote:
Originally Posted by never_ending_fett
there ya go, well said Gamer!! it is obvious there is favoritism going on...why do people still defend this guy? and he did have good news spread about him...that is why people went to him for stuff...he just took advantage of the income, and didnt give any outcome...Quote:
Originally Posted by GCNgamer128
He may have people he does favors for, but I was not one of them. I had never had any interaction with him before nor have I since. Again, since this was 2 years ago you can't say that I was getting some sort of favor because people now are waiting that long. Something obviously changed from then to now.
I am not still defending him. At the beginning of this thread I was saying give him time and he will come through. I was basing that on my 1 time experience and his good reputation. he has obviously squandered that reputation and I would not deal with him ever again or refer anyone to him.
if any of you guys wanna post on the other thread that is very much like this one regaurding Chuck .
http://www.thedentedhelmet.com/f22/anyone-seen-spoken-ruffkintoy-27034/
BTW he did give me a tracking number last night for my gauntlets .
Hope this helps .
pm sent brother..:)Quote:
Originally Posted by never_ending_fett
Yeah, they're good enough in my book. They're nothing like the ones I've seen others here recieve recently. No bubbles or anything.Quote:
Originally Posted by stormshadow2100
Quote:
Originally Posted by cr4nky
Good enough cr4nky ;) did chuck paint yours ? cozz its a very good smooth paint job .
Yeah, he did.
Red with topical silver and black misting.
So, all together, probably the wrong color and not the best way to go about it (topical that is). :dohQuote:
Originally Posted by cr4nky
You'd be best served by just painting them yourself. :thumbsup
The color is ok in my opinion, and the topical works fine.
Hey Cranky,
i realy like your gauntlets:)
Quote:
Originally Posted by cr4nky
Hey guys after over 4 months of waiting from Chuck to send me my ESB gauntlets ,they finally arrived today fresh from the box :cheering
The Picture doesnt do them justice but they do look good close up in person,having said that there is a little problem on them ..rather than having piano/door hinges ,Chuck has rivited em :doh
Anyone know how to get around this problem and take the rivets out without breaking them ??
BTW there a bit dusty when i got em out the box and just need a light clean up .
Anyways heres the gauntlets .
http://www.thedentedhelmet.com/pictu...&pictureid=968
Dusty? Sounds like they've been done for awhile and he just didn't bother to ship them till now.
They look pretty good though, especially if you say they look better in person.
Not sure what to tell you about the rivets...I'm pretty sure the originals were fixed on one side and velcroed on the other meaning the plastic had to be flexed a little to get them on and off. I might consider leaving them the way they are so you don't risk breaking them.
Congrats on finally getting them btw!
rivets?!? how does that work???
the original gauntlets don't have hinges... that's just something folks do to make life easier. they don't have rivets either, but that's another story.
You can drill out the rivets. Get a small drill bit, small enough to fit in the dimple from where the rivet was pulled. Then just drill it out. Once you have the rivets out, get a piece of styrene and cut a strip about the size of the lip of the gauntlet. This will serve double duty as support for the lip and a base to help fill the holes. Go to Wal Mart and get some Bondo glazing putty. Then just fill in the holes, sand smooth and touch it up. Finally, put some velcro strips to hold them shut.
Wes
Just use an Ice Cube when you drill the rivet out
that'll keep the plastic from melting when the rivet heats up from the friction
Um, when did I joke about making things subpar from what I use to? I think people are starting to make stuff up about me now.Quote:
No, nothing happened to him, I just think he got burnt out of doing the Star Wars stuff. I used to chat with him all of the time over AIM, and his priorities always seemed to be with his Predator costumes, and he would occasionally joke about making props subpar in comparison to what he used to make.
It's sad to see that all of this had to happen. I hope he actually finishes all of the work for the orders he took, I'd rather not him see that he got banned, so out of spite him intentionally not fulfilling his orders.
I'm sorry I don't get around here as much as I use to but it's no reason to be saying things that are not true!
Now to address the topic of this post, BH Reaper send me an email to Ruffkintoy@yahoo.com and let me know the situation. Other means of contact are Ruffkintoy on yahoo messenger.
Fettdad, not sure what your problem is with me when everytime we have talked you haven't brought up any of these issues. I beleive I got you the parts I made in a decent time. If you remember I DID NOT MAKE YOUR FLIGHTSUIT! You didn't bring up any problems to me with it either. When I looked at it from getting it from the maker I didn't see anything wrong with it. If there was why didn't you bring it up to me? Also how were your gauntlets bubbled? and why didn't you say anything about that? I don't know why people are bringing stuff up here but don't say it to me.Quote:
well, after 6 months of "air" from Chuck for a flightsuit i bought from him, i got the flightsuit, and really, wish i didnt...it was a lousy excuse for a flightsuit...i made light of it when i told him i got it, i was just happy to get something...i felt like a clown wearing it...i was given excuse after excuse, promised that it was finished and that a tracking number was being given in a few hours, and nothing...then was told he was getting it shipped in a few days...???? just run around... i wont ever recommend him to anyone, and surely wont buy from him again...not worth my time and money...my gauntlets were so bubbled i had to basically redo them...just a complete inconvience...
I do respond to emails, maybe not in a day or 2 like people would like but I do. I might not have responded to PMs through TDH recently because I haven't been on here recently.
As for the rivets on Pauls gauntlets, they were extra precaution for connecting the fiberglassed shells along with glue. They really aren't even noticable. Also, Paul never requested hinges to be put on and then asked about them after he got the gauntlets. I offered to make him a new set with hinges and exchange them for those when I am caught up. No extra charge or anything. Now if I am out to screw people out of money like people are claiming here why would I do this?
I am curious why I was banned for 2 weeks?
The COC says this
Quote:
The administrative staff will not assume responsibility for transactions conducted on the board, and therefore will not act the role of mediator, negotiator, arbitrator or enforcer of any sale. These are private transactions, and the purpose of allowing such sales on The Dented Helmet is ONLY to help members sell and buy items from one another. However, if The Cargo Hold is used as part of a deceptive or fraudulent transaction, swift and decisive action will be taken. Banning of involved parties is one potential outcome.
I have not sold anything in the CARGO HOLD, so how can I be banned? All my sales have been in a private manner and I am not ripping people off.
I do reply to emails, maybe not the same day but I do reply. I haven't been on here much recently so haven't recieved the PMs to respond. When did I say I sent something that I didn't?Quote:
Ruffkintoy has been banned for 2 weeks. Reason, he has taken money from members and will not respond to emails or PM's about when the items will be sent. When he does say that an item has been sent, it is not always true. I have info from 2 people that he told them in November they would have items by Christmas. They have not gotten their items and he has yet to respond to the Admin's PM's or anybody else's. This has been an ongoing problem with him. He does have time to sell items on other boards.
As far as other boards, this concerns TDH how? As here I am not selling anything on the for sale section am I? How long was I given to respond to 1 admin PM? a week? over the holidays.
Yes, I have had delays recently. I am getting people their stuff as soon as I can. Sorry for the rant but I think if there's a COC saying one thing then it should be that way or be revised.
Chuck seems to raise some valid points.
I'm interested in the answers.
Chuck,
I sent you an email a couple of months ago about the state of my gauntlets and all the bubbles in them. I sent you pictures of them showing the bubbles. Do you recall this email that I am talking about? There were more bubbles in the gauntlets than when I gave my son a 1 litre of blow bubbles last summer. However, funny that I didn't get a reply from you on that (even though you are asking people to talk to you directly about the problems that we have.) Not that I'm expecting anything from you on this now as I have tried and failed to fix this on my own and I wouldn't want to wait another year for a fix.
Just my thoughts.
Also to the admin's. If this post is inappropriate please remove it. This has been my experience with Ruffkintoy.
Stussy
[quote=Ruffkintoy;410081]Fettdad, not sure what your problem is with me when everytime we have talked you haven't brought up any of these issues. I beleive I got you the parts I made in a decent time. If you remember I DID NOT MAKE YOUR FLIGHTSUIT! You didn't bring up any problems to me with it either. When I looked at it from getting it from the maker I didn't see anything wrong with it. If there was why didn't you bring it up to me? Also how were your gauntlets bubbled? and why didn't you say anything about that? I don't know why people are bringing stuff up here but don't say it to me.
I do respond to emails, maybe not in a day or 2 like people would like but I do. I might not have responded to PMs through TDH recently because I haven't been on here recently.
quote]
you get to a point when the BS is just too much, and you are happy with getting something :doh...i did contact you, many times, and all i got were promises about getting a tracking # and my stuff should be shipping the next day...well, after about 5 times of that, you get tired of it...and that is just with the gauntlets...the flightsuit is whole other can....and how about another customer you had, and that i had recommended you to him...i wonder what your excuse for the misleading promises you made to him as well...:doh
ya, the gauntlets were ok, for a newby...i built them up, felt like i did a good job on them...but if you remember, there were promises you made to me about them being done and needing to be shipped, but they didnt, time and time again...ya, i got my stuff, thats not the point...its the misleading comments you make to people to get them off your back...:thumbsd
as far as the jumpsuit, you gave me excuse after excuse for your seamstress...ya, you didnt actually make it, but you are responsible for it, since i bought it THRU Ruffkintoy...i was glad to have finally gotten something from you...i didnt say anything cause i was tired of dealing with you, and the excuses...
now, you said that you dont come around here very much anymore...that's fine, your perogative...but if you have customers here, you should leave updates here...how come you can leave updates on other forums and not here for your customers? funny...
if my incident with you was the only incident, then ya, youve got some ground to stand on...but just look around this forum, and other forums, you dont have ground to stand on, cause i am one of many in the same boat...sorry, but people have to know what you are doing, or should i say not doing...i dont know you personally, you seemed cool via email, but i had to speak up and state my experience when i saw the same thing happening to others as well...:)
I am sorry for takiing so long on your stuff, I have had delays like I has been mentioned before. Things happen, nothing much can be done about that. I am not ripping people off, ignoring people, playing favorites etc. No one has gotten a part within an hour of ordering, not sure where that came from. If you have a problem with something you got from me, contact me and let me know. Don't say everythings good to me and then later on bash me for it when an issue comes up.
Don't say I don't respond because I do, might take me more than a day or 2 because I don't live on the computer. I sometimes don't even get online for weeks because I am to busy working on peoples stuff or trying to keep up with my personal life.
I've had people get mad at me for not responding to an email that they never even sent so hows that my fault? I understand the waiting game, I have been there as well I know its frustrating.
Everyone should have my email but I'll post it here again. Ruffkintoy@yahoo.com If you don't get a response from a PM, send me an email, I will get back to you as soon as I can. I am also on yahoo messenger under Ruffkintoy I'm on myspace and facebook just look up Chuck Ruffing
I'm not hiding from anyone or TDH, I do go to the hunters lair alot because I have been making predator stuff for myself. I was done with my Fett for awhile, actually haven't worn it in years. I will be remaking my ROTJ suit at some point so guess what, I'll be on here more when I do. Thats the only reason I haven't been on here like I use to be. No conspiracy or anything LOL
I'm almost caught up on orders and I haven't really been taking orders because I have been trying to catch up. I could go into what got me so behind recently but I won't because certain people are saying I am making excuses or blowing "air" . If anyone cares or wants to know anything just ask.
here's a question...why so long for this kind of response? take a look at the first post in the "anyone seen ruffkintoy" and then take a look at the date that was made, and then the dates from then on...people have been talking about you for how many months now, and you just now feel like its time to come out and speak up for yourself? thats my question...let me guess, you get tired of the BS and dont say anything...
Chuck, the problem your customers had, and i had until i got my stuff months later, was when you say you will have something completed in a couple of weeks, and then its 4-6 months later, and during that extra time you tell your customers that a tracking number is on its way, or the items are being shipped out tomorrow, and then weeks later still nothing....?? and then you dont answer emails, or pms....that freaks people out, man...that is the problem, and i would like to hear straight from the source the reason behind it...
it is YOUR responsibility to let your customers know what is going on...dont give the excuse of "oh, i dont get on the computer much" cause man, you have an online business, you better start using your computer more...that is just irresponsible...im sorry, but you have to communicate with your customers, and dont tell them something that isnt going to happen...if you know it will be longer than 2-4 weeks to make something, why do you give that timeline in the beginning? you told me 2-4 weeks for my gauntles, and if i remember right, it was 3 months later...that aint cool...if you wouldve said 3 months at the beginning, ok then...you got it backwards, man....
Stussy, I don't remember getting any pics. If you want, send me another email with pics and I'll see what I can do to fix the situation.
Fettdad, How long did I take to get your gauntlets out? Didn't I ship them seperately from the jumpsuit(even thought ordered together) because of the delay on the jumpsuit?Did you not tell me you were pleased with everything?
Again, what was wrong with the jumpsuit? As for the dleay with the seamstress, how's it my fault? You had asked about a refund but I had already paid her to make the thing. Don't say you are happy with something only to turn around and say your not when other people bring up issues.
As for the gauntlets for a newby, seams like there are alot of "newbies" who have them so I don't know what that comment means.
As for other forums, whys it matter if I go there or come here or whatever? Everyone should have my email if they have questions. Sorry if I don't come here and make a post about something but If I'm not coming here how are people buying stuff from me?
If you are going to "speak up" show off your bad gauntlets and bad clown jumpsuit then.
Whats this? thought they were just ok for a newby?Quote:
Originally Posted by FettDad
hey chuck, saw that you were here!! any word on the progress of the jumpsuit? how's it going by the way...i am sending everyone i meet your way for gauntlets....love em man!!
you told me 2-4 weeks on the gauntlets, and it took 3 months...that is a problem...you told me 2 weeks on the jumpsuit....ya, you know how long it took...it doesnt matter if the seamstress is flakey, it makes you look flakey as well...you ARE responsible for her actions, cause i bought the flightsuit from you...i was so tired of the excuses, man, that i was done...i was glad to get something...
why dont you explain yourself when you tell customers 2-4 weeks, time and time again, and it takes 3, 4, 6 months to get their stuff? you have a responsibilty when you take people's money to keep in contact...you have an online business, that means you get online to tell people what is giong on...you dont get online much? well, 5 minutes for a "send to all customers" pm or thread to let people know what is going on is not spending alot of time on the computer...
also, why just now come out and defend yourself? look at the date of this thread's first post...dont say its because you got banned...this thread has lived way longer than that...
as far as not saying anything about the jumpsuit...you really think i wanted to wait another 4-6 months for you/your seamstress to make the alterations? um hmm...
I'm sorry, the topic says to ALL INVOLVED PARTIES. How are you inviolved? I have posted in the anyone seen ruffkintoy, this is not my first posting to orders.
Oh and how do I have an online business? Are people on my website buying from a shopping cart?
when i sent Pete your way, i was excited about helping you out...but when he didnt get his stuff, i looked bad for referencing you...you ruined your rep that you had with me...:dohQuote:
Originally Posted by Ruffkintoy
i liked the gauntlets, they were fine....lots of bubbles, but that is where the newby comes in...i didnt know better...had to use a drill bit for my missle casue there were so many bubbles in the missle head...oops!
What no response to your quote?
I don't know how long it took for me to get you your gauntlets and other parts I would have to go back and look. Again, what online business? And again, what is any of this a concern to you?
everyone knows where i stand...and there are many that stand there too...i am done...