Firstly I ordered Boba Fett's helmet. RS Props promised to make it within 5 weeks. I waited for the helmet for 8 months and canAelled my order. Payed extra money and replaced the helmet by the jetpack. They also promised to make it within 6-7 weeks, but it took 5 months to make the jetpack. I placed the order on May, 13th and got it in OCtober.
When they send me my jetpack they informed me that I would get jetpack of the second version, which would be better and made of new materials.
When I received my jetpack, screws fell off, which hold on jet pipes. Just fell off when I tried to fixed the jet pipes to the jetpack. It's surprised me a little. I glued them once again.
But later during the festival one of the jet pipes broke. Broke due to slight push. I bought the jetpack not for single use, and RS as the one of the largest SW props makers should know and understand that their products expose to great great stress and the products should withstand the stresses more or less. I'm interested in what material they use to make my new series jetpack. Why it is so fragile? Do you have any guess? For me, it looks like a foam plastic
I'm so tired of our relationships history. They haven't met the timelines, they send me a jetpack of a bad quality. After them I have had to repaired it twice.
My letter was ignored, having a large number of orders RS can ignore certain customers, it's not right.
Think twice before place an order.
p.s. they delete my negative topic in facebook.